Sprayglo Fort Walton Beach
19 Racetrack Rd
Fort Walton Beach, FL 32547
Fort Walton Beach, FL 32547
(850) 864-5456
Contact send a message
About Located in Fort Walton Beach Florida, Sprayglo is a full service Auto Body and Refinishing repair shop for your car or truck.
30.4490641
-86.6144761
Latest Reviews for Sprayglo Fort Walton Beach
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Bret B. in FL on 05/09/2011
Bret said he would like to thank this business for a job well done. He mentioned that he was in to have some warranty work redone because this business did a pitiful job with the repair the first time. There was no need for the business to call him during the repair process and there wasn?t any communication with this business.
Category:
Collision
Review Created:
05/09/2011
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Jackie G. in FL on 05/09/2011
Jackie said that on a scale of 1 to 5, she would rate this business an 8.
Category:
Collision
Review Created:
05/09/2011
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Joe E. in FL on 05/05/2011
Joe stated that the experience was quick and they did a very good job. He mentioned that it felt like he had just dropped off the vehicle and they were calling him to tell him that the vehicle was ready for pick up.
Category:
Collision
Review Created:
05/05/2011
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Cece B. in FL on 05/05/2011
Cece said he gave the 3 because of the first man he dealt with, he could not give any specific reason, but his wife told him the man was a p$$k. The second man he said was completely different.
Category:
Collision
Review Created:
05/05/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. from Sprayglo Fort Walton Beach responded on 05/18/2011
The first manager that the customer dealt with is no longer employed by Sprayglo, the second one is. I don't think that much more needs to be said.
Would
Recommend?
Recommend?
No
Verified by SureCritic
David B. in FL on 05/02/2011
David rated his overall experience a 3 because of the quality of the paint work. He said the quality of the repair was decent, but the paint was the wrong color and it had all kinds of bumps and particles in the paint. He has had to take his vehicle back 2 or 3 times for them to work on it and because of this he will not recommend this facility.
Category:
Collision
Review Created:
05/02/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. from Sprayglo Fort Walton Beach responded on 05/18/2011
I spoke with the customer and asked them to bring the vehicle to me so that we could fix ANY problems that may be present. I scheduled the customer an appointment for the following Saturday. The customer did not show and I was unable to reach them by phone any longer.
Would
Recommend?
Recommend?
No
Verified by SureCritic
Perla V. in FL on 04/28/2011
Perla said she gave the two because the work was not good quality. The dents were repaired but the paint was not good. She said it looks dull and she wanted metallic black but that is not what she got. When she first went in for an estimate she was told she was buying the top of the line package but when the vehicle was finished, she told them it did not look as good as they told her it would look. Chris or Mike told her if she wanted better quality she should have gone to a professional shop. Because of this work she would not recommend them to others.
Category:
Collision
Review Created:
04/28/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. from Sprayglo Fort Walton Beach responded on 05/18/2011
I spoke with Perla and scheduled her a time to bring her vehicle back so that we could correct her issues. We allowed her to pick a different color because of her issue with the first color. Also, her paint was dull due to "Orange Peel" in her old primer on some old bodywork. We reworked these spots since we should have seen them the firsty time and let her know. We repainted the entire vehicle and she was completely satisfied when she saw it.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Mark & Andrea C. in FL on 04/28/2011
Spoke with Andrea. She said that the business didn't give them a time the vehicle would be ready.
Category:
Collision
Review Created:
04/28/2011
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Mike H. in FL on 04/28/2011
Spoke with Phyllis. She stated that the business did a great job.
Category:
Collision
Review Created:
04/28/2011
This review was collected via phone interview by Customer Research Inc.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
Jessica B. in FL on 04/19/2011
Spoke with Ian. He said he rated his overall experience with he business so low because he had to go back and fix the rear windshield wipers and the rear tail light because they were not fixed properly.
Category:
Collision
Review Created:
04/19/2011
This review was collected via phone interview by Customer Research Inc.
Michael P. from Sprayglo Fort Walton Beach responded on 04/26/2011
Upon return we inspected the wiper assy and the nut was loose. The lights were removed for the color change and upon reinstallation the connection was not made sufficiently to have the lamps operate at proper levels.
Would
Recommend?
Recommend?
Yes
Verified by SureCritic
John W. in FL on 04/13/2011
John said the personnel were very professional and they even called him 2 or 3 times to let him know what was going on with his vehicle.
Category:
Collision
Review Created:
04/13/2011
This review was collected via phone interview by Customer Research Inc.
Displaying Review 81 - 90 of 102 in total
Reviews with the "Verified by SureCritic Logo" come with our assurance that the reviewer is the actual customer.