Mike said his vehicle was not ready when promised because there was a mark on the hood from the paint not drying correctly. So far his vehicle is a couple days late and currently at this business. He was told it would be finished by today and when he went in they hadn't started on it. He was not kept adequately informed during the repair process and was not satisfied with the communication because he was not informed it was not going to be ready so he drove over there to pick it up. He understands they get busy and have a lot to do.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
