Springfield Hyundai


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1473 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 3.125/5Overall Rating 3.125/5Overall Rating 3.125/5rating 3.125rating 3.125
Original
Overall Rating 2.21739/5Overall Rating 2.21739/5rating 2.21739rating 2.21739rating 2.21739
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Giavonna G. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"4 years later and I'd still buy my car again today, thats how much I love it!"
5 Stars across the board! very happy to do business with Springfield Hyundai! Great people! Thank you guys!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/24/2017 08:47 AM
Beverly S. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they make the whole process easy "
great place for service needs
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/23/2017 08:49 AM
Stacey F. at Springfield Hyundai responded on 07/24/2017

Hi Beverly,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Kimberly H. on 07/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick friendly service but overpriced "
Quick service but overpriced
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/22/2017 05:46 AM
Stacey F. at Springfield Hyundai responded on 07/24/2017

Hi Kimberly,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Excellent customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/21/2017 06:56 PM
Stacey F. at Springfield Hyundai responded on 07/24/2017

Hi Anonymous
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

WILLIE T. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
The excellent service. The associates are friendly and they try to do their best to answer all questions and give feedback.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 04:22 PM
Stacey F. at Springfield Hyundai responded on 07/24/2017

Hi Willie,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

CHARLES C. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful "
Efficient
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 11:41 AM
Stacey F. at Springfield Hyundai responded on 07/21/2017

Hi Mr. Colston,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

MICHELE M. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Springfield Hyundai "
Just wanted Springfield Hyundai to know how great they are. Special shout out to Everett Hogge. Thanks for all your help!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 11:34 AM
Stacey F. at Springfield Hyundai responded on 07/21/2017

Hi Ms Mosley,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

MARK R. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable service team, fast service. Prices are steep."
Overall I give Springfield Hyundai an excellent review. They always follow up with a phone call to make sure your service went well and to report any problem or dissatisfaction with the service(s) performed.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/20/2017 05:34 AM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Mr. Rosenberg,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Carl P. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service professionals "
Greeted the very second I'd drove into the service department. The price for the maintenance was a little steep, but what the hay. I'm still satisfied with the overall service I'd received.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 02:44 PM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Mr Pray,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Jewell F. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall visit "
Very professional, courteous and friendly
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 11:44 AM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Ms. Fuller,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Paula S. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Up and running "
There were several folks waiting when I arrived and several who came in after my arrival. They cleared out and I remained.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/18/2017 08:13 PM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Ms. Sammons,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Samuel J. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car maintenance"
When you have an appointment for your car the service dept. is usually on time , also I trust them to do the repairs right
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 06:25 PM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Mr. Jones,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Elaine D. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car remote replaced"
Great service but keyless remote was too expensive
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 03:30 PM
Stacey F. at Springfield Hyundai responded on 07/20/2017

Hi Ms. Desalvo,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Gloria A. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellentcservuce"
Always polite service and a timelybturn around time.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/18/2017 07:20 AM
Stacey F. at Springfield Hyundai responded on 07/18/2017

Hi Gloria,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Daniel D. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and fast service "
Let me have oil change the night before even though they were closing soon.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/17/2017 10:46 AM
Stacey F. at Springfield Hyundai responded on 07/17/2017

Hi Daniel,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Would go back!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/15/2017 04:55 PM
Stacey F. at Springfield Hyundai responded on 07/17/2017

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Hyndai employees"
The people provide a great customer experience.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/15/2017 11:01 AM
Stacey F. at Springfield Hyundai responded on 07/17/2017

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Verified Customer on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast reliable service"
Great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/15/2017 05:17 AM
Stacey F. at Springfield Hyundai responded on 07/17/2017

Hi Anonymous
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Brian P. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
Everyone was great. I worked with Everett Hogge and he was extremely helpful and patient .
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/14/2017 10:51 AM
Stacey F. at Springfield Hyundai responded on 07/14/2017

Hi Brian,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Scott C. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always had good service
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 10:48 AM
Stacey F. at Springfield Hyundai responded on 07/14/2017

Hi Scott,
Thanks for taking the time to post your review. We appreciate your feedback and value you as a customer. We strive to make every customer experience a good one. If you need anything else please feel free to contact us. Thanks for being a customer and have a wonderful day.
Stacey Miller
Service Manager

Displaying Review 1 - 20 of 1473 in total