Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

295 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 22 days ago
Michael H. on 11/04/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Timing belt retry"
After a timing belt replacement, I had to return to the shop 3 times. The first two because of check engine lights coming on shortly after leaving the shop. Supposedly the recommended settings on the timing belt were different than what Toyota recommends. They made adjustments 2 times, and the check engine stayed off for a week. Then, while I was driving on the highway, my car lost 80% of its power. The engine vibrated, and then finally stopped. I had to get it towed back into Spruce Street auto. They said that the cam had jumped 4 teeth. Could this have harmed my engine? I don't know.

However, my 1 star rating is because it seemed like they couldn't perform a standard timing belt replacement.
Vehicle: Toyota 4Runner
Service Date: 09/30/2015
Review Created: 11/04/2015 01:43 PM
Sparrow M. on 10/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeff is the best, honest mechanic! "
I have been coming here for years, and Jeff is always honest, up front, and personable. He has never led me astray or added unnecessary repairs to make more money. As a female, I am fully confident that he will always treat me with respect, and his expertise will always treat my car with respect. Tell your friends!
Vehicle: Subaru Impreza
Service Date: 10/28/2015
Review Created: 10/30/2015 12:01 PM
Will F. on 10/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Will said the business was super helpful and quick. They are a local business.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/23/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Vamshi A. on 10/23/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with a customer who chose to remain anonymous. He said he has no complaints. This business provided perfectly adequate service as advertised and they are affordable.
Vehicle: Acura Integra
Category: Service
Service Date: 10/06/2015
Review Created: 10/23/2015
This review was collected via phone interview by Customer Research Inc.
Gladis H. on 10/22/2015
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"water leak on my buick"
very satisfied with your fast and curtious work.
Vehicle: Buick LeSabre
Service Date: 10/19/2015
Review Created: 10/22/2015 06:54 PM
Michael M. on 10/16/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said the business does what he needs and nothing more. They do good work.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 09/30/2015
Review Created: 10/16/2015
This review was collected via phone interview by Customer Research Inc.
Kyle H. on 10/16/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kyle said the business took a little longer than expected but they did a good job.
Vehicle: GMC Sierra Classic
Category: Service
Service Date: 10/02/2015
Review Created: 10/16/2015
This review was collected via phone interview by Customer Research Inc.
Bob L. on 10/08/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time"
as always GREAT job
Vehicle: Lincoln MKZ
Service Date: 10/06/2015
Review Created: 10/08/2015 09:21 AM
Rick S. on 09/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said this business did everything he asked them to.
Vehicle: Ford RV Cutaway
Category: Service
Service Date: 09/08/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
Keith B. on 09/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said this business did fine. He has nothing to complain about.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 09/09/2015
Review Created: 09/30/2015
This review was collected via phone interview by Customer Research Inc.
Brandon B. on 09/29/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brandon said the business is prompt and they let him know what was going on with his vehicle. They told him about a couple of things he will want to address that he was not aware of. They were quick at getting his vehicle running great.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 09/08/2015
Review Created: 09/29/2015
This review was collected via phone interview by Customer Research Inc.
Drew C. on 09/29/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Drew said this business is good.
Vehicle: Toyota Prius
Category: Service
Service Date: 09/08/2015
Review Created: 09/29/2015
This review was collected via phone interview by Customer Research Inc.
Karla C. on 09/29/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karla said this business had a good price and was nice enough to explain things she did not know.
Vehicle: Honda Civic
Category: Service
Service Date: 09/15/2015
Review Created: 09/29/2015
This review was collected via phone interview by Customer Research Inc.
Jeannie P. on 09/28/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No more rattles! "
Thanks, Jeff -- all the work you did two weeks ago resulted in a "tight" Escape again. No rattles, no gurgles, no squeaks, no drips. Great work.
Vehicle: Ford Escape
Service Date: 09/18/2015
Review Created: 09/28/2015 04:17 PM
John B. on 09/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alignment and tires"
Jeff was great, while my car was there to be aligned and get two new tires, he noticed the rear brakes were in serious need of repair which he was able to do in just a few minutes longer than I expected him to have the vehicle initially.
Vehicle: Honda Accord
Service Date: 09/23/2015
Review Created: 09/25/2015 08:35 AM
Clifford D. on 09/04/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clifford said they got him in and took care of his vehicle. They are on point. The price and service was amazing.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 09/01/2015
Review Created: 09/04/2015
This review was collected via phone interview by Customer Research Inc.
John C. on 09/01/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Care for Customers"
Jeff is the most honest mechanic that I have ever met, as well as competent. You will be in good hands here.
Vehicle: Chevrolet
Service Date: 08/31/2015
Review Created: 09/01/2015 07:46 PM
Ramon G. on 08/28/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"replace steering boot & flat tire repair"
excellent job done in a timely manner. Price is good as well.
Vehicle: Nissan 280ZX
Service Date: 08/21/2015
Review Created: 08/28/2015 12:24 PM
Susie B. on 08/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susie said it is a good experience with the facility. Jess is always able to get her in for service quickly.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 08/21/2015
Review Created: 08/27/2015
This review was collected via phone interview by Customer Research Inc.
Mike V. on 08/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees took care of everything.
Vehicle: Nissan Pickup
Category: Service
Service Date: 08/10/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 161 - 180 of 295 in total