Spruce Street Auto & 4x4 Center


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

295 Reviews

ReScore Reviews™ (3)

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Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 22 days ago
Michael O. ReScore Review on 05/30/2017
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Michael said he didn't have any initial dissatisfaction. They did a good job and it was on time but he would not recommend them to others.
Vehicle: Honda Accord
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Michael said he had a problem with the way the price was quoted to him.
Vehicle: Honda Accord
Category: Service
Service Date: 05/22/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. at Spruce Street Auto & 4x4 Center responded on 05/25/2017

Michael  I quoted a price for the tire  and then the total price for mounting & balancing, new tire fee, waste fee, & taxes   I really don't know how to quote any differently 

Jeff McKinny
Owner
303-444-1176
Daniel P. ReScore Review on 07/25/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not good enough"
It takes 5 minutes to hoist a car up and check the differential fluid. I should have gone to Big O tires where they would have checked that for free instead of getting nickle and dimed out of 15$
Vehicle: Toyota 4Runner
Service Date: 07/23/2014
Review Created: 07/24/2014 07:55 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed "
I was charged 15$ to be told my differential fluid was fine. That's a rip, I won't be coming back
Vehicle: Toyota 4Runner
Service Date: 07/23/2014
Review Created: 07/24/2014 07:55 PM
Jeff M. at Spruce Street Auto & 4x4 Center responded on 07/25/2014

I am sorry you feel that way but we did put you car up on the hoist and we also had the Mechanics time to pay for.

Jeff McKinny
Owner
303-444-1176
Steven G. ReScore Review on 08/08/2014
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steven said he originally took his vehicle into this business because the service engine light came on. They fixed some things, he drove his vehicle about 20 miles and the service engine light came once again. The service light kept coming on numerous times so he went back to this business. They told him it was just a c02 light and it was not a big deal. He had some questions and Jeff answered them to his satisfaction. His experience was good.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/15/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.

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Steven said everything was fine, but he had some questions about his recent bill.
Vehicle: Buick LeSabre
Category: Service
Service Date: 07/15/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Jeff M. at Spruce Street Auto & 4x4 Center responded on 07/28/2014

Steven  Give me a call and we can discuss the bill or I can explain it better to you

Jeff McKinny
Owner
303-444-1176
Phil D. on 09/03/2017
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"Custom Alignment"
Asked for custom alignment setting, which was done perfectly. Even though it is a small truck, it is a much more pleasant vehicle to drive now.
Vehicle: Toyota Tacoma
Service Date: 08/30/2017
Review Created: 09/03/2017 10:41 AM
Brandi B. on 08/29/2017
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Brandi said Jeff has always been great to her and very helpful. The work gets done on time and she's already recommended them to her friends.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/04/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Wendell W. on 08/28/2017
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Wendell said he would recommend this business for service.
Category: Service
Service Date: 08/03/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Bob B. on 08/18/2017
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"Jeff is very knowledgeable and his genuine manner is a refreshing change from other "wham-bam" "corporate" repair shops."
My issue was analyzed while I watched, the correct parts were ready when I arrived for my appointment. The repair was made and I'm very happy.
Vehicle: Chevrolet Tahoe
Service Date: 08/16/2017
Review Created: 08/18/2017 09:49 PM
Jim C. on 08/12/2017
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"ahead of schedule and underbudget"
what more can i say?
Vehicle: Toyota Pickup
Service Date: 08/10/2017
Review Created: 08/12/2017 06:42 AM
David K. on 08/03/2017
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"front end "
jeff, and his team did a great job on the front suspension of my RV. fast turn around,and good price. thanks.
Vehicle: Chevrolet Cutaway
Service Date: 07/20/2017
Review Created: 08/03/2017 01:46 PM
Jim C. on 07/28/2017
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"No complaints"
Jeff is always totally straight with me and consistently does good work. I'm glad to have them available to maintain my Sequoia.
Vehicle: Toyota Sequoia
Service Date: 07/24/2017
Review Created: 07/28/2017 10:43 AM
Gary N. on 07/24/2017
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Gary said he was satisfied with the service. However, his vehicle seems to be running hot now.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 06/28/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 07/23/2017
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Mark said this business was great and did what he asked them to.
Vehicle: Chevrolet Cutaway
Category: Service
Service Date: 07/20/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Rulon J. on 07/21/2017
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Rulon said the service was okay.
Vehicle: GMC Sierra 3500 Classic
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Kristian P. on 07/20/2017
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"Great service"
Speedy work and helpful staff.
Vehicle: Honda Pilot
Service Date: 07/20/2017
Review Created: 07/20/2017 09:12 PM
John B. on 07/17/2017
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"Undercarriage difficulties. "
Jeff was able to address my problem in one day, allowing me to have my car for the weekend when I needed it badly!
Vehicle: Honda Accord
Service Date: 07/14/2017
Review Created: 07/17/2017 07:41 AM
Mark M. on 07/17/2017
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"good service low pressure"
Solid information about state of vehicle. Quick diognosis and cost estimate with options to choose from. Quick return of vehicle.
Vehicle: Subaru Legacy
Service Date: 07/14/2017
Review Created: 07/17/2017 05:10 AM
Nathan D. on 06/29/2017
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"Friendly smiles, extremely professional work!"
Spruce Street Auto is an absolute gem! If you haven't heard of them, go pay them a visit. Located just behind Boulder Furnitrure Arts at 26th and Pine, next to ARES Thrift shop!
Vehicle: Chevrolet Chevy Express
Service Date: 06/27/2017
Review Created: 06/29/2017 01:47 PM
Willy R. on 06/27/2017
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"Convenient"
First time taking my truck in to Spruce, I wasn't disappointed nor was I blown away. Seems like a good place to get things done.
Vehicle: Ford Pickup
Service Date: 06/26/2017
Review Created: 06/27/2017 10:14 PM
Elizabeth S. on 06/25/2017
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"Great service!"
Great service, reasonably priced.
Vehicle: Chevrolet TrailBlazer
Service Date: 06/21/2017
Review Created: 06/25/2017 06:21 PM
Robert C. on 06/20/2017
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Robert said they were understaffed and it took them forever to fix the tire.
Vehicle: Ford Focus
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 295 in total