ReScore Reviews™ (9)

ReScore
Overall Rating 4.8888889/5Overall Rating 4.8888889/5Overall Rating 4.8888889/5Overall Rating 4.8888889/5rating 4.8888889
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feels like I am welcomed as a friend"
Top shelf service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/26/2017 06:51 AM
Brad D. at St. Charles Hyundai responded on 05/26/2017

thank you for the very positive five star survey on your latest trip to our dealership. we look forward to your next visit with us.

thank you, Hyundai service
Brad Dean

Larry B. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable "
They do what they say they will do!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/25/2017 02:11 PM
Brad D. at St. Charles Hyundai responded on 05/26/2017

thank you for the very positive five star survey on your latest trip to our dealership. we look forward to your next visit with us.

thank you, Hyundai service
Brad Dean

Kathleen M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and reliable service"
We own four Hyundai's and have them all serviced here. Very satisfied. Purchased our last two cars from this dealership.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 10:32 AM
Jay B B., Service Manager at St. Charles Hyundai responded on 05/26/2017

Thank you for the great survey and choosing us to service your vehicles. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Arthur E. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great timely service"
On time as requested.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/24/2017 07:26 PM
Brad D. at St. Charles Hyundai responded on 05/25/2017

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership. hope to see you soon for your next routine maintenance service trip.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Low Pressure Sales Representatives"
I truly appreciate the low pressure sales representatives that I have worked with at St. Charles Automotive, and have now purchased two vehicles from them.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/24/2017 11:12 AM
Brad D. at St. Charles Hyundai responded on 05/24/2017

thank you for the great five star review on your latest service experience at our dealership. we look forward to your next visit with us!

thank you, Hyundai service
Brad Dean

Annmarie C. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nathan and the guys at service desk are great. "
5 stars
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:53 AM
Brad D. at St. Charles Hyundai responded on 05/24/2017

thank you for the very positive review on your service trips to our dealership. we greatly appreciate all your continued business done with our dealership. glad we can always keep your Hyundai in perfect shape.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have a very friendly staff to serve you. "
They have a very friendly staff to serve you.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:49 AM
Jay B B., Service Manager at St. Charles Hyundai responded on 05/24/2017

Thank you for your kind comments and the great rating. Your business is appreciated.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
MARTY A. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"hyundai , is the greatest."
i am always very pleased when i come to hyundai , for service on our 2013 hyundai accent, everyone is so very nice , and they all treat you with the highest of respect, i would definitely recommend st. charles hyundai to everyone, " keep up the outstanding work, that you are doing " " thank you st .charles hyundai for being the best.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/23/2017 08:17 PM
Brad D. at St. Charles Hyundai responded on 05/24/2017

we thank you very much for your great review on your experiences at our dealership. very glad we can be your go to dealer for all your vehicle service needs. hope to see you soon for the next routine maintenance.

thank you, Hyundai service
Brad Dean

Kim P. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This place is awesome. And the people are wonderful"
This place is awesome. And the people are wonderful. I have bought three cars from them and I cannot say enough good things highly recommend them
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 02:05 PM
Jay B B., Service Manager at St. Charles Hyundai responded on 05/24/2017

Thank you for sharing your experience at our dealership. It is a pleasure being here to help with the maintenance and repair needs on your Hyundai.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Ramona C. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast service"
They have friendly and good service. They take the time to explain things to you.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/23/2017 01:08 PM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

RAYMOND Z. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"-"
-
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 01:01 PM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place All Around!"
Great service, great honest people, this is really unique these days for a dealership service dept. They are excellent all-around.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 11:52 AM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome! "
Always quick and friendly!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/22/2017 04:47 PM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the very positive survey on your last service trip our dealership. glad we can be your go to dealer to service your Hyundai.

thank you, Hyundai service
Brad Dean

Nenad T. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata maintenance "
Very pleasant crew, fast service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 07:14 PM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the very positive survey on your last service trip our dealership. glad we can be your go to dealer to service your Hyundai.

thank you, Hyundai service
Brad Dean

Michael S. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Walked in mid afternoon with no appointment and was taken care of. Great service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 05:20 AM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the very positive five star survey on your latest service trip to our dealership. we greatly appreciate all your continued business done with us.

thank you, Hyundai service
Brad Dean

Kathleen U. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The personnel "
Always polite and friendly
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/20/2017 08:02 AM
Brad D. at St. Charles Hyundai responded on 05/23/2017

thank you for the great five star survey on your latest service trip to our dealership. we look forward to your next scheduled service trip to our dealership.

thank you, Hyundai service
Brad Dean

Kelly T. on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Trust"
I believe I can trust Hyundai
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 03:30 PM
Brad D. at St. Charles Hyundai responded on 05/19/2017

thank you for the great survey on your latest trip to our dealership. we greatly appreciate all your business done with us.

thank you, Hyundai
Brad Dean

Patti F. on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast, Friendly, Expert, Service"
Fast, Friendly, Expert, Service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/18/2017 12:32 PM
Brad D. at St. Charles Hyundai responded on 05/19/2017

thank you for the survey on your latest service trip to our dealership, very glad we can be your go to Hyundai dealership.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very uncomfortable waiting room"
People are friendly
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/18/2017 12:07 PM
Brad D. at St. Charles Hyundai responded on 05/19/2017

thank you for the very positive five star survey, we look forward to your next routine service trip to our dealership.

thank you, Hyundai service
Brad Dean

Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"QUICK SERVICE"
I was in and out fast and even got a good car wash
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/18/2017 11:44 AM
Jay B B., Service Manager at St. Charles Hyundai responded on 05/18/2017

Its always a pleasure to provide excellent service. Thanks for the great review!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Displaying Review 1 - 20 of 751 in total