St. Matthews Imports


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

365 Reviews

98% Would Recommend
Latest Review about 2 years ago
J-9 B. on 08/21/2015
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"Never again!"
I took 2 cars back to back for minor body damage. Both cars took longer than estimated and had things wrong that were not wrong when I dropped them off. I live in area and was told to drop off Monday before 9:00 a.m. I found the car sitting in the lot Tuesday evening after close with the lights on. When I stopped to investigate why I found the car unlocked and the keys in the ignition. I took the keys home with me and returned them the next morning. They said the mechanic moved the car to parking lot to work on another car but I saw several empty spots inside so that did not seem logical. I was tempted to drive it home and keep it too see if they would notice but I had a feeling they would not. I against my better judgment, let them finish the work and I wish I had not since the inside compartment door came back broken and the gas door still did not work properly. I would be too afraid to take it back to have them fix these problems because I would live the nightmare all over again, with the same results and possibly more problems. I will never drive into their parking lot again
Service Date: 07/13/2015
Review Created: 08/21/2015 05:32 PM
Karl E. on 07/08/2015
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"worthless"
I would not take a car to them again if they paid me. Horrible. Two trips back with car and still not right. I'm really getting tired of taking car back and them not getting it right.
Service Date: 07/07/2015
Review Created: 07/08/2015 04:03 PM
Henry W. on 02/05/2015
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"Experienced friendly and professional."
Great communication ,work done on time and to my satisfaction.
Service Date: 10/02/2014
Review Created: 02/05/2015 02:20 PM
Joseph H. on 12/11/2014
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They took care of all my problems immediately!
Vehicle: Kia
Category: Collision
Review Created: 12/11/2014
This review was collected via phone interview by CSi Complete
David K. on 11/12/2014
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They were very attentive and gave me my car when they said they would!
Vehicle: Hyundai
Category: Collision
Review Created: 11/12/2014
This review was collected via phone interview by CSi Complete
Michelle R. on 11/12/2014
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They did everything well, they gave me updates and they took care of everything!
Vehicle: Ford
Category: Collision
Review Created: 11/12/2014
This review was collected via phone interview by CSi Complete
Carol S. on 11/03/2014
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They did a very nice job on the repair and it was done on time!
Vehicle: Toyota
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Francis M. on 11/03/2014
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I did not have any issues! It was ready in a few days and the repairs were good!
Vehicle: Mitsubishi
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Bonnie S. on 11/03/2014
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They did what they said they would do and the car looks great!
Vehicle: Mercedes
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Dennis N. on 11/03/2014
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I have taken cars there and my friends have gone there also! The cars always come out perfect!
Vehicle: Ford
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Tyler M. on 11/03/2014
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They communicated with me, gave me an estimate up front and everyone was very friendly!
Vehicle: Honda
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Kim H. on 11/03/2014
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They made sure everything was done right and they put me in a rental vehicle because the bumper was delayed! They really took care of me!
Vehicle: Hyundai
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Kelly N. on 11/03/2014
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They were friendly, did what they said they were going to do and the repair was great!
Vehicle: Honda
Category: Collision
Review Created: 11/03/2014
This review was collected via phone interview by CSi Complete
Thomas W. on 10/29/2014
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It was so easy and they are very honest!
Vehicle: Lexus
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Ross L. on 10/29/2014
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I have dealt with them in the past and everything is always done right when I go there!
Vehicle: Jeep
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Rick O. on 10/29/2014
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I have dealt with them before and they have always done a great job!
Vehicle: Acura
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Julie B. on 10/29/2014
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The experience was excellent, they did a great job!
Vehicle: BMW
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Paul M. on 10/29/2014
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I have had work done by them before and their work is always great!
Vehicle: Lexus
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Mark C. on 10/29/2014
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They treated me well and completed the repairs early!
Vehicle: Toyota
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Trudy M. on 10/29/2014
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They did what they said they would do!
Vehicle: Toyota
Category: Collision
Review Created: 10/29/2014
This review was collected via phone interview by CSi Complete
Displaying Review 1 - 20 of 365 in total