Staunton Nissan & Subaru

Reviews (251)

rating 4.749rating 4.749rating 4.749rating 4.749rating 4.749

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun 8:00 AM - 5:00 PM
297 Lee Jackson Highway
Staunton, VA 24401-5504
(800) 296-3465
About Staunton Auto Group consisting of Staunton Nissan and Staunton Subaru in Staunton, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales and service staff is eager to share its knowledge and enthusiasm with you.
Rating
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Would
Recommend?
Yes
Verified by SureCritic
Jim L. on 05/25/2013
Tribeca service review
My wife and I know the people and their service effort. It is a great place to do business.
Vehicle: Subaru B9 Tribeca
Category: Service
Review Created: 05/25/2013 01:13 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Gary B. in Staunton, VA on 05/24/2013
Efficient and friendly.
Great service facility and great people.
Vehicle: Subaru Outback
Category: Service
Review Created: 05/24/2013 06:34 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Staunton Subaru
Good Job! Great sales and service personnel!
Vehicle: Subaru Outback
Category: Service
Review Created: 05/24/2013 06:18 AM
Rating
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Would
Recommend?
Yes
Service
Top notch service. No call-backs.
Vehicle: Nissan Frontier
Category: Service
Review Created: 05/24/2013 06:09 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Danny S. on 05/22/2013
Customer's Service
You will not find a dealership that treats you as well as this one. They have gone well beyond what is the norm in customer service. I will always trade with this dealership. You can't beat them.
Vehicle: Subaru Outback
Category: Service
Review Created: 05/22/2013 03:09 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
very courteous staff
As I waited for my car to be serviced, I listened to several phone conversations between salesmen and customers. Extraordinary manners and friendliness!
Vehicle: Chevrolet Malibu
Category: Service
Review Created: 05/19/2013 06:37 PM
Jessi P. from Staunton Nissan & Subaru responded on 05/21/2013
Thank you, Brenda! That is always wonderful to hear!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Speed of Service
Recently Early one morning as I was driving my Ford Focus and all it was all I could do to just coast into a spot on the side of the road where it was safe to be. 1 call to Brad at Staunton Nissan service and he gave me a phone number to a towing company and the name of the owner and Brad also got a Shuttle car on its way to me and got a loaner car ready for me so that when I arrived I was at the service dept for less then 5 minutes. talk about rapid response !!! Brad is awesome !!! But then again I always get excellent service from all of you guys. Thanks again.
Sincerely,

Jeff S.
Vehicle: Ford Focus
Category: Service
Review Created: 05/18/2013 02:21 PM
Jessi P. from Staunton Nissan & Subaru responded on 05/21/2013
Jeffery - Thank you! I'm glad Brad was able to offer you immediate assistance with your Ford Focus. I hope that everything works out for you and that your issue gets resolved! It is never a good feeling to be stranded on the side of the road, not knowing how long you may be there! I hope that we can continue to work hard for you in the future.
Thanks again!
Rating
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Would
Recommend?
Yes
Good & Not So!
Your service dept. continues it's outstanding work. Corey and his staff are the very best, which is more then I can say about your sales Dept. I would recommend your service dept. to anyone, not your sales.
Vehicle: Nissan Altima
Category: Service
Review Created: 05/18/2013 02:01 AM
Jessi P. from Staunton Nissan & Subaru responded on 05/21/2013
Great to hear about our service department! I'm sorry that our sales department was less than satisfactory for you, however. I hope that we may be able to make it up to you. Let us know what we can do!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Nissan Service
The service department at Staunton Nissan is top notch. The service manager is friendly and informative. Service is performed in a timely manner and the waiting area is inviting and comfortable.
Vehicle: Nissan Frontier
Category: Service
Review Created: 05/17/2013 05:33 AM
Jessi P. from Staunton Nissan & Subaru responded on 05/21/2013
I am glad you think so! Thank you for the positive review!
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Steven E. in VA on 05/17/2013
Excellent personnel
Best service advisor and staff I have ever dealt with.
Vehicle: Subaru Outback
Category: Service
Review Created: 05/17/2013 05:33 AM
Jessi P. from Staunton Nissan & Subaru responded on 05/21/2013
Awesome!
Displaying Review 1 - 10 of 251 in total
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