Stellys Transmission Specialist


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

108 Reviews

99% Would Recommend
Latest Review 7 months ago

Troy P. on 02/23/2017
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"My experience and many others with "Stelley's Transmission""
I saw one review posted, that in my opinion, a negative review (1 star) in which didn't make my decision on whether to give Stelley's a call or not, although the rest of reviews were very positive. After reading it, I just couldn't grasp on why would a business that's been in business for several years, having owned a business myself, jeopardize their reputation, in trying so call "steal" a person vehicle. Sounds to me there were more underlying issues with these folks. So, I called in advance, spoke with the owner (Joe), told him my situation with my transmission, he gave a date to have my car there. I dropped the car off at the business. The day of the drop-off Joe explained to me, once he'd looked at the transmission and determines the problem, he'd call me and let me know my option (if any) and cost. A day later I received a call from Joe, giving me the run down on the problem, the cost per parts needed (down to the cents), and all warranties involved. This was done prior to any work performed. Weeks later I received called from Joe, asking "how was the car doing" my reply was perfect and had no problems since. I thought that was good customer service and in line with treating their customers First, Last, and Always.
Service Date: 02/13/2017
Review Created: 02/23/2017 10:30 AM
Grant A. on 04/15/2016
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"Tried to steal my car from me basically"
My Lexus suddenly had a warning light one day and we had it towed to Stellys because a friend recommended it. After 2 weeks of trying to find out what was wrong with my car we were told the transmission was dead and they offered to buy it for parts for $500. The car had recently been involved in a wreck and had an entire new back end worth over $3000 in parts (Lexus parts are expensive) so we had the car towed away for a second opinion. The car was fixed for under $500 and works perfectly now. I believe these people were trying to basically steal my car from me for $500 by lying about what was wrong with it. I will be telling everyone I know and anyone who will listen to never take their vehicle here.
Service Date: 04/02/2016
Review Created: 04/15/2016 12:02 PM
Aundre G. on 03/28/2016
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Aundre said this business was recommended to her. She had a transmission leak and it was taken care of.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/08/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Roland A. on 03/28/2016
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Roland said they lacked a little bit in communication. However, they were very good, very thorough and they provided very good work.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/23/2016
Review Created: 03/28/2016
This review was collected via phone interview by Customer Research Inc.
Jimmy M. on 03/25/2016
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Jimmy said the business honored his requests for the exact price he was quoted.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 03/11/2016
Review Created: 03/25/2016
This review was collected via phone interview by Customer Research Inc.
Trevor O. on 03/25/2016
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Trevor said Joe, an employee, was really nice and did a really good job.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 03/04/2016
Review Created: 03/25/2016
This review was collected via phone interview by Customer Research Inc.
Carolyn B. on 03/19/2016
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Carolyn said this business is honest and dependable. She also noted they have good prices. Overall, she has found them to be a good facility to deal with.
Vehicle: Isuzu Rodeo
Category: Service
Service Date: 03/15/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
Jeffrey C. on 03/17/2016
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Jeffrey said the business provided excellent service.
Vehicle: Ford Focus
Category: Service
Service Date: 03/11/2016
Review Created: 03/17/2016
This review was collected via phone interview by Customer Research Inc.
Bobbi B. on 03/11/2016
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Bobbi said the business is professional. They did excellent work, the price was fair, the staff was very friendly and she would recommend their service
Vehicle: Nissan Murano
Category: Service
Service Date: 03/08/2016
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Benny M. on 02/27/2016
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Benny said it was his second time dealing with them, it's straightforward, they quote it and they fix it. He likes them, there's no loop ends or extra charges.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/19/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Anthony P. on 02/20/2016
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Spoke with Karen. She said both she and her husband are very impressed with the business. They had to tow her vehicle to them and at first she was told repairs might cost $1,300, but then they called and said they had found the necessary part for $500 so the cost would be much less. She said they are honest and they got the part very quickly. They communicated with her keeping her informed the whole time.
Vehicle: Mercury Mariner
Category: Service
Service Date: 02/16/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Chris E. on 02/20/2016
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Spoke with Glenda. She said she was pleased with the help at the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/28/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Stacy Y. on 02/17/2016
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Stacy said this business has good customer service. He had a transmission rebuilt.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/12/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Donny H. on 02/14/2016
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Donny said the business did him right. He recommends them all of the time.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/09/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Brandy M. on 02/13/2016
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Brandy said she loves this business. The staff does great work. They are awesome and very honest.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 02/04/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Robbie S. on 02/11/2016
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Robbie said she is very happy with this business. They were able to help her with a difficult situation and she really appreciates that.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/09/2016
Review Created: 02/11/2016
This review was collected via phone interview by Customer Research Inc.
Errol H. on 02/09/2016
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Errol said the business did a good job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/04/2016
Review Created: 02/09/2016
This review was collected via phone interview by Customer Research Inc.
Kandi R. on 02/05/2016
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Kandi said the business was very nice and answered any questions she had that made her feel uncomfortable about money.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 02/01/2016
Review Created: 02/05/2016
This review was collected via phone interview by Customer Research Inc.
Ron W. on 01/30/2016
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Spoke with Ireacy. She said they were very honest and prompt with the work.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 01/28/2016
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Alisa B. on 01/22/2016
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Alisa said they did everything she asked them to do and they kept her informed.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 01/21/2016
Review Created: 01/22/2016
This review was collected via phone interview by Customer Research Inc.
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