99% Would Recommend
Latest Review about 3 hours ago
DAVID B. on 07/27/2017
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"Great shop...hightly recommended!"
Stephan's did an excellent job helping to diagnose and repair a coolant leak my Westy had developed. Got to enjoy a road trip the following week with the family, so I really appreciated their excellent work!
Vehicle: Volkswagen Vanagon
Service Date: 06/30/2017
Review Created: 07/27/2017 04:05 PM
Francine T. on 07/25/2017
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Francine said this business was very helpful. The staff seemed honest and professional. It seemed like they knew what they were doing.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
ERIC K. on 07/24/2017
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"Stephan Loves what he does"
I had a mechanical failure, eventually traced to a 1/4' piece of tubing, in another state. I was able to drive my van to his shop 2 days later on the way home. I stopped in with no appt, and Stephan was able to was able to find and repair the problem in an hour, at no charge. Thanks Stephan.
Vehicle: Volkswagen Vanagon
Service Date: 07/18/2017
Review Created: 07/24/2017 05:34 PM
Steven H. on 07/14/2017
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Steven said this business provided excellent customer service and they did great work.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Marissa M. on 07/08/2017
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Marissa said this business is honest and they have good customer service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Cody C. on 06/24/2017
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Cody said this business kept on top of things by keeping in communication with him.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 06/16/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Anthony M. on 06/20/2017
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Anthony said they did a great job.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 06/12/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
ERIC W. on 06/19/2017
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"The only place I want to take my Westy"
As always, quick and complete service.
Vehicle: Volkswagen Vanagon
Service Date: 06/06/2017
Review Created: 06/19/2017 02:09 PM
CHRISTINA G. on 06/02/2017
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"Always great service. "
I have been coming to Stephan for years and have always had great service for my VW's!
Vehicle: Volkswagen Tiguan
Service Date: 05/31/2017
Review Created: 06/02/2017 06:16 AM
Tony P. on 05/14/2017
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Spoke with Angela. She said the service and the customer service were excellent. They are responsive and they follow up with her.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/20/2017
Review Created: 05/14/2017
This review was collected via phone interview by Customer Research Inc.
BOB E. on 05/10/2017
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"Highly recommended "
Excellent service!
Vehicle: Lexus RX 400h
Service Date: 05/08/2017
Review Created: 05/10/2017 09:32 AM
Steve G. on 04/26/2017
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Steve said the business provides very good service. They provide great attention to detail and they know the vehicle he has.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 04/05/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
TODD G. on 04/22/2017
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"Top Shelf"
Stephan runs a first rate operation. He and his team have taken great care of my van, I am nothing but pleased with my decision to have Stephan Auto Haus transform my van to what it is today. Thank you!
Vehicle: Volkswagen Vanagon
Service Date: 04/03/2017
Review Created: 04/22/2017 12:07 AM
Cameron E. on 04/18/2017
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Cameron said this business was great.
Vehicle: Audi Q7
Category: Service
Service Date: 04/11/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
JOHN L. on 04/17/2017
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"Repairs done right! "
I have a Vanagon Westy Camper. The work was done timely and other issues were noticed and discussed for future work.
Vehicle: Volkswagen Vanagon
Service Date: 04/12/2017
Review Created: 04/17/2017 08:45 PM
Mike S. on 03/31/2017
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Mike said the business did a good job.
Vehicle: Volkswagen Vanagon
Category: Service
Service Date: 03/29/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 03/27/2017
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Daniel said this business was not able to fix his vehicle. Stephan was great.
Vehicle: BMW 550i
Category: Service
Service Date: 03/09/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
JEFF V. on 03/19/2017
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"Wow!"
I just picked up my engine and 1.8T Vanagon conversion kit from Stephan on Friday. It is nothing short of amazing. The level of craftsmanship and quality of parts is of the highest level. Communication - during the building process - with Stephan was great. He answered all my questions - usually within a couple of hours - and was clear and concise about every detail and cost. Stephan is a pleasure to deal with personally. He is patient, articulate and clearly has the respect of his crew - who are also really friendly and took the time to answer my questions when Stephan had to step away to help other customers. You can tell a lot about a shop by how invested the crew seems. I would recommended Stephans to anyone without hesitation. I would love to write more but you'll have to excuse me - I have to install the 1.8T work of art from Stephans that is sitting on the floor of my garage!
Vehicle: Volkswagen Vanagon
Service Date: 03/17/2017
Review Created: 03/19/2017 09:31 AM
STAN W. on 03/05/2017
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"1989 Vanagon Westfalia"
Very pleased on all fronts from this first visit - professional, knowledgeable, friendly, and fair. Smallish job (replace leaking coolant expansion tank), but all aspects of dealing with shop were satisfactory. Jason does great office/order setup, and on pickup owner briefed on a few observations from post-service checkout. ALso impressed that he decided to replace the coolant level sensor (at no apparent extra charge) because experience shows they often fil when tank is replaced. WIll not hesitate to return for any other needed work!
Vehicle: Volkswagen Vanagon
Service Date: 03/03/2017
Review Created: 03/05/2017 10:57 AM
TODD D. on 03/05/2017
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"The people and the service"
Simply the best
Vehicle: Nissan
Service Date: 03/03/2017
Review Created: 03/05/2017 07:52 AM
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