ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 14 hours ago
Diana B. on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Staff"
friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:25 PM
Jason P B., service manager at Sterling Hyundai responded on 08/17/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Asked to have washed and vacuumed but. It done. Was not on ticket. Other service done
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:08 PM
Jason P B., service manager at Sterling Hyundai responded on 08/16/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Sally B. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sterling people are courteous, friendly and knowledgeable."
They were very busy but not affected in a negative way.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:12 PM
Jason P B., service manager at Sterling Hyundai responded on 08/16/2017

THANK YOU FOR THE KIND REMARKS.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

June N. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch caring staff."
Extremely courteous and excellent work
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:37 PM
Jason P B., service manager at Sterling Hyundai responded on 08/15/2017

thank you for the feed back.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine visit for maintenance"
routine visit with two callbacks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 07:07 AM
Jason P B., service manager at Sterling Hyundai responded on 08/14/2017

THANK YOU THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Mary D. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust them to take care of my car perfectly "
Great service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/11/2017 11:44 AM
Jason P B., service manager at Sterling Hyundai responded on 08/11/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Wendy M. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Online appts made quickly, Courtesy, stocked comfortable waiting area "
5* but I gave 4 since a detail sheet wasnt provide given which tire was repaired as I have one( bk dr) which is showing low, also, since an oil chage was necessary due to the recall a new service sticker would have been a nice indication as to the next change. Otherwise, the recall service provide checked out ok. In and out within the hour. They went above and beyond by repairing a low tire due to a screw.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/10/2017 04:38 PM
Jason P B., service manager at Sterling Hyundai responded on 08/10/2017

THANK YOU FOR THE FEED BACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Michael T. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Knowledgeable Group"
Professional group.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 05:23 PM
Jason P B., service manager at Sterling Hyundai responded on 08/10/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

BRANDIE T. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
They maybe took 15 minutes! Fast and Friendly service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 05:52 PM
Jason P B., service manager at Sterling Hyundai responded on 08/09/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Mildred M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"H"
H
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 04:19 PM
Jason P B., service manager at Sterling Hyundai responded on 08/09/2017

THANK YOU FOR THE REVIEW OF OUR SERVICE DEPARTMENT.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Harold S. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Morning Sevice"
I brought my car in for a morning appointment. After a couple cup of coffee, my car was maintenance was completed. What a way to start your day!!!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 07:19 PM
Jason P B., service manager at Sterling Hyundai responded on 08/09/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

LINDA N. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals"
We have been dealing with Sterling Hyundai for years. We like the vehicles, the warranty, and the good gas milage. Personnel is easy to work with.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/07/2017 04:10 PM
Jason P B., service manager at Sterling Hyundai responded on 08/09/2017

THANK YOU FOR THE KIND WORDS.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Michele V. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great and friendly service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/07/2017 07:41 AM
Jason P B., service manager at Sterling Hyundai responded on 08/07/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Casey P. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff!!"
Customer service at Sterling Hyundai is amazing!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/05/2017 03:14 PM
Jason P B., service manager at Sterling Hyundai responded on 08/07/2017

THANK YOU FOR THE GREAT COMMENTS ON YOUR SERVICE

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Barry B. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
In an out an free.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/04/2017 06:00 PM
Jason P B., service manager at Sterling Hyundai responded on 08/07/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Sharon T. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's where I bought my car"
Yes
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 10:59 AM
Jason P B., service manager at Sterling Hyundai responded on 08/04/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Natalie C. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/04/2017 10:15 AM
Jason P B., service manager at Sterling Hyundai responded on 08/04/2017

THANK YOU FOR THE GREAT SURVEY

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

DENZEL R. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/01/2017 02:37 PM
Jason P B., service manager at Sterling Hyundai responded on 08/02/2017

THANK YOU FOR THE RESPONSE AND FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sterling KIA, no Sterling Hyundai"
I went to Sterling Hyundai to get my oil changed. I walked in and the woman behind the desk asked what I was there for. I told her I wanted an oil change. She made a face, said "let me see", and walked into the shop. She walked back and said, "it's a two and a half hour wait." She made it very obvious that Sterling Hyundai did not want to do my oil change. I called Sterling KIA and had a completely different experience. The man I spoke to was patient even though I had to ask for directions three times (I don't drive down Southside Dr often). When I walked in, they had two men at the desk and they were both very kind. I waited about 10 minutes and my car was finished. The technician who changed my oil and drove it to the front for me was very friendly. They we're all smiling, happy and inviting. It was like a polar opposite of Sterling Hyundai, KIA wanted my business. I think I'll start going to KIA instead of Hyundai for all of my servicing.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/01/2017 12:52 PM
Jason P B., service manager at Sterling Hyundai responded on 08/03/2017

THANK YOU FOR THE FEEDBACK REGARDING YOUR SERVICE.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 08/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Always prompt
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/01/2017 03:21 AM
Jason P B., service manager at Sterling Hyundai responded on 08/01/2017

THANK YOU FOR THE REVIEW

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

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