ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 1 day ago
Tracy H. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The services "
The retailers did a wonderful job. The clerk was very professional. Overall I was satisfied with everything and everyone.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/24/2017 09:17 AM
Jason P B., service manager at Sterling Hyundai responded on 09/25/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Thomas N. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
service always prompt and friendly. Missed this one a bit
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/22/2017 05:51 PM
Jason P B., service manager at Sterling Hyundai responded on 09/23/2017

THANK YOU FOR THE REVIEW. I'M SEEING THERE WAS NO CONCERN ON THIS VISIT FOR A AIR CONDITION CONCERN OR
A CHECK ENGINE LIGHT CONCERN. WAS THE CHECK ENGINE LIGHT ON WHEN IT CAME IN FOR SERVICE OR AFTER THE VEHICLE LEFT? WE WOULD LIKE TO GET THESE ISSUES LOOKED AT FOR YOU SOONER THEN LATER. WHEN WOULD BE A GOOD DAY FOR YOU?

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Rory W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & fast"
Friendly & fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:43 AM
Jason P B., service manager at Sterling Hyundai responded on 09/22/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Callie Y. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"C.Yonge"
Very satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:23 PM
Jason P B., service manager at Sterling Hyundai responded on 09/21/2017

THANK YOU FOR THE COMMENTS.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good hometown car clinic"
excellent and courteous service, receptive to feedback!
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 12:17 PM
Jason P B., service manager at Sterling Hyundai responded on 09/21/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Reva B. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
It took a little while before they started even with an appointment but service was done in timely manner.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:58 AM
Jason P B., service manager at Sterling Hyundai responded on 09/20/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Bridgette P. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenient"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:15 PM
Jason P B., service manager at Sterling Hyundai responded on 09/19/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Beth G. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service and Courteous Staff"
I have done routine maintenance at this dealership since I purchased my car. Good service, pleasant staff. A few minor issues, but nothing to change my overall impression of the service department at this dealership.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:23 PM
Jason P B., service manager at Sterling Hyundai responded on 09/19/2017

THANK YOU FOR THE REVIEW. I HAVE CHECKED ON THE PROPER PAPER WORK FOR YOUR MPG RECALL AND ALL IS SUBMITTED.
YOU SHOULD BE SEEING MORE INFO AND REIMBURSEMENT FROM HYUNDAI MOTOR AMERICA.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jane G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing and unique service"
This was great! Everyone was so polite and I was expecting to wait an hour and half and waited 30 minutes!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:23 AM
Jason P B., service manager at Sterling Hyundai responded on 09/19/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Angela M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE AFTER THE SALE"
EXCELLENT
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 11:22 AM
Jason P B., service manager at Sterling Hyundai responded on 09/19/2017

THANK YOU FOR THE FEEDBACK

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Yes
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:13 PM
Jason P B., service manager at Sterling Hyundai responded on 09/19/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Blaise P. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 12:54 PM
Jason P B., service manager at Sterling Hyundai responded on 09/15/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Kylee K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Waiting a little longer than I usually do, but service was good as always!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:32 PM
Jason P B., service manager at Sterling Hyundai responded on 09/15/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Mike A. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, parts and accounting departments "
Courteous, friendly and very professional. Would recommend this dealership to all.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:33 PM
Jason P B., service manager at Sterling Hyundai responded on 09/12/2017

THANK YOU FOR THE KIND WORDS ABOUT OUR SERVICE DEPARTMENT.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and Friendly Service"
Prompt and friendly service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 11:05 AM
Jason P B., service manager at Sterling Hyundai responded on 09/12/2017

THANK YOU FOR THE AWESOME SURVEY.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Tannaz A. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, great."
Great customer service. Thank you
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 06:58 PM
Jason P B., service manager at Sterling Hyundai responded on 09/12/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 09/07/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Smart features need to be fixed. "
The car slows it self down and you cannot accelerate when auto hold kicks into gear on its own. Has happened on interstate and on our own street. Took in and dealership cannot help unless it happens while it is there so they can see the code. It happens once a week at least. A safety issue that is going to cause an accident.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 11:41 AM
Jason P B., service manager at Sterling Hyundai responded on 09/08/2017

I WOULD LIKE TO GET THIS VEHICLE BACK IN THE SHOP FOR MORE TESTING. WHEN WOULD BE A GOOD DAY TO GO AND PICK UP AND DROP YOU OFF A VEHICLE TO DRIVE?

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/06/2017 02:55 PM
Jason P B., service manager at Sterling Hyundai responded on 09/06/2017

thank you for the great review

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Angela C. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service overall"
Best place to buy & service a vehicle
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 01:25 PM
Jason P B., service manager at Sterling Hyundai responded on 09/05/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jackie E. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees "
Yes
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/04/2017 04:03 PM
Jason P B., service manager at Sterling Hyundai responded on 09/05/2017

thank you for the review.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Displaying Review 1 - 20 of 493 in total