Steubenville Pike Auto


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

263 Reviews

99% Would Recommend
97% Business Response
Latest Review 8 days ago
Diane B. on 08/15/2017
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"friendly"
I haven't gone to a garage as friendly as Stuebenville in a long time they don't nice dime you or take advantage of woman like some barges do thank you
Vehicle: Chevrolet Cobalt
Service Date: 08/10/2017
Review Created: 08/15/2017 10:31 AM
Raymond H. on 08/14/2017
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"Body Shop is Excellent"
Steve and the body shop guys did a great job fixing my daughter's fender bender. They are easy to work with, flexible with scheduling and have very reasonable prices. .
Vehicle: Kia Sorento
Service Date: 08/11/2017
Review Created: 08/14/2017 04:18 PM
Joseph C. on 08/13/2017
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"Great Service"
This was very quick and easy to get an oil change. Would go again next oil change.
Vehicle: Hyundai Sonata
Service Date: 06/29/2017
Review Created: 08/13/2017 05:35 PM
Lisa S. on 08/13/2017
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"I'm glad they check so many things even though I'm just getting an oil change "
They even checked the engine codes to see if I had any.
Vehicle: Jeep Patriot
Service Date: 08/11/2017
Review Created: 08/13/2017 04:40 AM
Robert M. on 08/10/2017
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"great service fast good and clean"
very very good
Vehicle: Ram 1500
Service Date: 08/09/2017
Review Created: 08/10/2017 06:09 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Lisa F. on 08/06/2017
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"The usual great service"
Great customer service, efficient! Except for the day I had my inspection done, came home to find coupon arrived in the mail for free inspection with emissions inspection.....
Vehicle: Honda CR-V
Service Date: 07/18/2017
Review Created: 08/06/2017 08:03 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank you! Save your coupon!

Scott Robertson
Rick M. on 08/04/2017
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"Convenient, clean, professional, and friendly."
Convenient, clean, professional, and friendly.
Vehicle: Mitsubishi Endeavor
Service Date: 07/27/2017
Review Created: 08/04/2017 05:49 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank you, glad you are happy!

Scott Robertson
Mike R. on 08/02/2017
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Mike said this business got him in and out. Frederick was very friendly and very fast.
Vehicle: Ram 1500
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You! We appreciate your patronage.

Scott Robertson
John M. on 08/02/2017
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John said this business provided good service. The staff was very nice. They completed the service in a timely fashion.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Anthony B. on 08/02/2017
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Anthony said this business is up front, direct and informative. They get the job done like they say they will.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 07/29/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Dean S. on 07/27/2017
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"Very convenient and great service"
Cedric (I think that was his name)....great service, quick, thorough. Convenient location offering lots of services in one place.
Vehicle: Chevrolet HHR
Service Date: 07/25/2017
Review Created: 07/27/2017 07:28 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You! Cedric appreciates your compliment as well.

Scott Robertson
Alicia W. on 07/27/2017
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"Express oil change "
The place is very convenient for people who need to get in and out, I'm glad I had a ten dollars off coupon bc it is a bit pricey. Maybe can add checking tire pressure and other fluid checks as well.
Vehicle: Ford Focus
Service Date: 07/25/2017
Review Created: 07/27/2017 06:45 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You Alicia! I am sorry that someone did not convey to you that our express lube includes a 30 point check including a vacuum and setting your air pressures.

Scott Robertson
Timothy S. on 07/26/2017
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"speedy service"
Our car broke down and AAA towed it here. We got speedy service and for that we were thankful. Kevin communicated quickly. We were told we would receive a 10% discount since we were AAA members, however, we did not see that discount reflected on the invoice.
Vehicle: Hyundai Elantra
Service Date: 07/24/2017
Review Created: 07/26/2017 08:13 PM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

We are sorry, the AAA discount is not automatically generated. We will make it up to you on your next service. I have made a note in your customer profile.

Scott Robertson
Rachel F. on 07/25/2017
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Rachel said everything was good at the business. She said they were quick, nice and friendly.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/22/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Jennifer M. on 07/23/2017
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"The best"
I can never say enough about this place! They truly value their customers. They do great quality work at reasonable prices, and they do a great job explaining everything! They are there to help you not just take your money like other places! All the gentlemen who work there are friendly and knowledgeable. I never go anywhere else!
Vehicle: Nissan Sentra
Service Date: 07/22/2017
Review Created: 07/23/2017 06:28 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank you so much. It is customers like you that make all worthwhile. It is nice to be appreciated.

Scott Robertson
Gary S. on 07/22/2017
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"easy to walk in for service"
work done in good time
Vehicle: Hyundai Elantra
Service Date: 07/21/2017
Review Created: 07/22/2017 02:28 PM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Diane G. on 07/21/2017
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"Gee these guys are good."
They say that the success of a business is ultimately in rooted in the quality of their people. Scott and Kevin are two of the best. There are lots of auto repair shops around - many of them closer to me. But the continued top quality service and attentiveness I get at SPA is why I'll keep coming back. Great work on both of our cars yesterday.
Vehicle: Volvo S60
Service Date: 07/18/2017
Review Created: 07/21/2017 05:47 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

WOW! Thank you. The owner thinks we paid you to say that! LOL

Scott Robertson
Kathryn M. on 07/20/2017
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"Expedition brake service"
Your team did a great job getting our SUV in on time and keeping us updated on the status.
Vehicle: Ford Expedition
Service Date: 07/19/2017
Review Created: 07/20/2017 04:26 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You, We appreciate your compliment.

Scott Robertson
Eric W. on 07/20/2017
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"Quick service "
staff was friendly
Vehicle: Toyota Camry
Service Date: 07/18/2017
Review Created: 07/20/2017 12:16 AM
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You!

Scott Robertson
Lawrence F. on 07/18/2017
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Spoke with Bernice. She said she was very happy with everything.
Vehicle: Toyota Echo
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Scott R., General Manager at Steubenville Pike Auto responded on 08/11/2017

Thank You.

Scott Robertson
Displaying Review 1 - 20 of 263 in total