ReScore Reviews™ (26)

ReScore
Overall Rating 4.69231/5Overall Rating 4.69231/5Overall Rating 4.69231/5Overall Rating 4.69231/5rating 4.69231
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review about 4 hours ago
IVAN W. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean efficient"
Qualified, I seldom recommend anything to anyone.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/23/2017 08:45 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/23/2017

Hello Ivan. I just wanted to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star survey and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response. 

Tony Pelham
Service Manager
515-253-3039

Mary M. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
These people get the car in when the say and out when they say. No unnecessary delays
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/23/2017 04:02 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/23/2017

Hello Mary. I just wanted to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star survey and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response. 

Tony Pelham
Service Manager
515-253-3039

Cassandra C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice service"
Nice people who always take the time to answer my questions. 😀
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/21/2017 05:46 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/21/2017

Hello Cassandra. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Carolyn H. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That everybody is very friendly when you first drive in. First impressions make a difference.."
I am very happy with my Sevice Advisor, Trent Brommnel. He came and explained everything that they were doing regarding my oil change. Very polite and friendly.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/21/2017 05:33 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/21/2017

Hello Carolyn. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Teresa S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2014 SONATA ENGINE REPLACEMENT"
All work covered at no cost and done in a timely manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/21/2017 08:22 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/21/2017

Hello Teresa. I  would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere. Great service professionals. On time appointments. Good work. "
Friendly atmosphere. Great service professionals. On time appointments. Good work.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 07:07 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/21/2017

Hello. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

James H. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting time"
You have a nice place to wait while service is completed
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 03:38 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/20/2017

Hello James. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Stephen J. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Very pleased
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 05:04 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/18/2017

Hello Stephen.  I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Dennis W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service "
Work completed as described and in a timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:36 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/18/2017

Hello Dennis. I  would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always professional "
I decided when I bought my Santa Fe, I decided I would do all maintenance at the dealership, so far, I have not regretted my decision.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/17/2017 09:44 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/18/2017

Hello. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Gary P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Servive."
Friendly staff. Trustworthy.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 03:59 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/18/2017

Hello Gary. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change "
Prompt and friendly service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 11:28 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/17/2017

Hello. I just wanted to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star survey and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response. 

Tony Pelham
Service Manager
515-253-3039

Susan B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service friendly people"
Good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/16/2017 03:01 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/16/2017

Hello Susan. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Alex J. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Made appointment online and got out in a reasonable amount of time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:02 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/15/2017

Hello Alex. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

James M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice people and fast service."
yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 06:51 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello James. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Robert R. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A good service experience"
I have had good experience at Stu's for over 11 years.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 05:56 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello Robert. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Jaime Z. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customers come first. "
They work as a team to make sure you get what you need and nothing you don't want.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 04:36 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello Jaime. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Robert E. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence and Speed"
Everything was taken care of very quickly and professionally, and the shuttle service was convenient and responsive. Great visit
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 07:41 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello Robert. I just wanted to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star survey and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response. 

Tony Pelham
Service Manager
515-253-3039

Joyce C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
They do a great job here and I am always satisfied with the service I receive.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/14/2017 07:02 AM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello Joyce. I just wanted to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star survey and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response. 

Tony Pelham
Service Manager
515-253-3039

Eugene W. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service around"
Yes great job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/13/2017 07:09 PM
Anthony W P. at Stew Hansen Hyundai responded on 08/14/2017

Hello Eugene. I would like to say thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the 5 star rating and hope that in the future we can continue to provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

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