ReScore Reviews™ (13)

ReScore
Overall Rating 4.1538469/5Overall Rating 4.1538469/5Overall Rating 4.1538469/5Overall Rating 4.1538469/5rating 4.1538469
Original
Overall Rating 2.41667/5Overall Rating 2.41667/5rating 2.41667rating 2.41667rating 2.41667
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Kashif A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
SERVICE ADVISOR WAS VERY COOPERATIVE AND overall nice customer service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:54 PM
ANNA B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I dropped the car off in the morning to do routine maintance
And was done in timely plus the car was vacuumed it was like new again
Thanks
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 12:10 PM
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Jerry M. at Suburban Hyundai responded on 08/18/2017

Thank you for the great response

Wahidul U. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Yea
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 11:53 AM
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Jerry M. at Suburban Hyundai responded on 08/18/2017

Very much appreciate the response on the survey .
Thank you

Frank S. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"X"
Ok
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 10:45 AM
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Jerry M. at Suburban Hyundai responded on 08/18/2017

Thank you for the survey .

Sewa H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maitenance"
Chris is always nice to work with.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/17/2017 07:05 AM
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Jerry M. at Suburban Hyundai responded on 08/17/2017

Appreciated the great survey. Thank you.

Judith B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent accommodation. Friendly people."
They shuttled me there and back to another location while my car was being serviced. The car was returned clean and serviced in less than time estimated.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/17/2017 03:18 AM
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Jerry M. at Suburban Hyundai responded on 08/17/2017

Thank you for the great response.

Chafic C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great customer service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 04:42 PM
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Jerry M. at Suburban Hyundai responded on 08/17/2017

Thank you for the great response on the survey.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence in maintenance"
Great work
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 05:29 PM
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Jerry M. at Suburban Hyundai responded on 08/16/2017

Thank you very much for this great response.

Alfonso M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service all around"
This dealership has great employees all around. They provide excellent service and great care to their customers. Thank you.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/14/2017 07:11 AM
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Jerry M. at Suburban Hyundai responded on 08/14/2017

Thank you very much for the great response.

Kenneth P. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Lack of personnel for maintenance."
A week to repair my car is unacceptable. The personnel are very knowledgeable just very few of them.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/12/2017 01:13 AM
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Jerry M. at Suburban Hyundai responded on 08/14/2017

Called left customer a message . Apologize for any inconvenience. Please call me at your convenience please .

Rajeevan K. on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt Service"
Turned around in less than one hour; started work promptly at the appointment time
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:14 PM
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Jerry M. at Suburban Hyundai responded on 08/14/2017

Sorry about inconvenice to fill out survey again.
Thank you for your business.

Kirk M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FAST service!"
Quick and easy!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/09/2017 04:47 PM
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Jerry M. at Suburban Hyundai responded on 08/10/2017

Thank you for your input on the survey .

Chris G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Suburban Hyundai "
Great experience, nice facility with prompt service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 02:37 PM
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Jerry M. at Suburban Hyundai responded on 08/10/2017

Appreciate the great response.Thank you

Bony P. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Oil Change"
Great service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:01 AM
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Jerry M. at Suburban Hyundai responded on 08/10/2017

Thank you very much for the great survey.

Verified Customer on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Exceptional service."
Service advisor understood my need to ensure my vehicle was repaired quickly and without the need for overnite repairs. It was greatly appreciated.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/08/2017 04:53 AM
Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is very helpful"
The staff was very helpful and the service was completed in timely manner
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/05/2017 07:04 PM
Cheryl S. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Suburban Hyundai is great place to get quality service. Very pleasant and friendly atmosphre."
Great service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/05/2017 06:00 PM
Verified Customer on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 10:23 AM
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Jerry M. at Suburban Hyundai responded on 08/05/2017

Thank you very much for the 5 star review. Enjoy your week end.

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance serrvice"
Took my car for an oil change. Took a little longer than previous oil changes I've had done to my Elantra but I didn't mind the wait. They made recommendations regarding other service needed..
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/03/2017 09:05 PM
Mary P. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was excellent"
No complaints. Excellent service.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/03/2017 03:20 PM
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