Summers Automotive Service, Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

795 Reviews

99% Would Recommend
Latest Review 4 days ago
JAN P. on 05/23/2012
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"My observations - both past & present"
I was lucky enough to be directed to Brian @ Summers Automotive from fellow Jeep owners. As a female with little to no knowledge about cars, it is critically important to place 100% trust in the people who service/repair your cars.

From the initial introduction, I felt at ease with Brian, Jeff & Karen...all looking out for my best interest.

I have found them to be highly knowledgeable, pro-active, kind, caring & more than fair. Every single time, I feel they go above & beyond the industry standard when it comes to customer satisfaction.

I have no need to look elsewhere, because I trust Brian/Jeff implicitly. Enough that I continue to recommend Summers Automotive to friends & colleagues on a regular basis.

My friends who have decided to try Summers Automotive are now believers themselves.

I give them high marks all the way around.

Jan Patton
Vehicle: Jeep Wrangler
Service Date: 05/18/2012
Review Created: 05/23/2012 11:24 PM
ED S. on 05/23/2012
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"BMW Cooling"
When cars just have a known problem from a poor design repair shops are always on the hook. Documenting this and notifying the customer, is not always what they want to hear but the “way it is”. Keeping track of all this is almost impossible, I turned to the web which was full of info but no magic fix. Under the circumstances in my case you are doing everything right but when you are up against a part that was built to fail what can you do? Thanks for the help and cooperation.
Vehicle: BMW 540i
Service Date: 05/08/2012
Review Created: 05/23/2012 06:04 AM
Jeff K. on 05/22/2012
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Jeff said there really wasn't much to do with his truck. He said the guy at this business was really nice.
Category: Service
Service Date: 05/18/2012
Review Created: 05/22/2012
This review was collected via phone interview by Customer Research Inc.
Alf S. on 05/19/2012
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Alf said he was very satisfied with the service and they did a great job.
Category: Service
Service Date: 04/19/2012
Review Created: 05/19/2012
This review was collected via phone interview by Customer Research Inc.
John C. on 05/17/2012
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John said they do good work. They get him in and out in a timely manner.
Category: Service
Service Date: 05/10/2012
Review Created: 05/17/2012
This review was collected via phone interview by Customer Research Inc.
Mary W. on 05/17/2012
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Mary said this business was very kind and knowledgeable.
Category: Service
Service Date: 05/10/2012
Review Created: 05/17/2012
This review was collected via phone interview by Customer Research Inc.
Jay E. on 05/15/2012
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Jay said they do a good job.
Category: Service
Service Date: 05/11/2012
Review Created: 05/15/2012
This review was collected via phone interview by Customer Research Inc.
Susan L. on 05/15/2012
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Susan said everything the business does is good. She had a really good experience.
Category: Service
Service Date: 05/11/2012
Review Created: 05/15/2012
This review was collected via phone interview by Customer Research Inc.
Sarah S. on 05/10/2012
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Sarah said this business treated her well and they did everything she asked.
Category: Service
Service Date: 04/18/2012
Review Created: 05/10/2012
This review was collected via phone interview by Customer Research Inc.
WILL P. on 04/27/2012
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"Will Peterson review"
I trust that Summers will do a good job and stand behind their work.
Vehicle: Subaru Legacy
Service Date: 04/02/2012
Review Created: 04/27/2012 07:41 PM
Brian E. at Summers Automotive Service, Inc. responded on 05/03/2012
Thank you Will, we appreciate that.
Gerald H. on 04/21/2012
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Gerald said they had excellent service.
Category: Service
Service Date: 04/10/2012
Review Created: 04/21/2012
This review was collected via phone interview by Customer Research Inc.
Jerry A. on 04/19/2012
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Jerry said the service was great and there was nothing he was unsatisfied with.
Category: Service
Service Date: 04/16/2012
Review Created: 04/19/2012
This review was collected via phone interview by Customer Research Inc.
MARK S. on 04/13/2012
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"Mark S"
Great job! Stopped the leak and good to go!
Vehicle: Jaguar S-Type
Service Date: 04/11/2012
Review Created: 04/13/2012 08:16 AM
Travis K. on 04/13/2012
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Travis said their service was good.
Category: Service
Service Date: 04/11/2012
Review Created: 04/13/2012
This review was collected via phone interview by Customer Research Inc.
STEVE S. on 04/12/2012
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"Excellent Work"
Summers Automotive is awesome!
Vehicle: Subaru Forester
Service Date: 04/10/2012
Review Created: 04/12/2012 09:11 PM
DAVE S. on 04/11/2012
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"BAck from the dead"
Once again you have resurrected one of our vehicles that was broken. Keep it up and we will keep coming back.
Vehicle: Subaru Legacy
Service Date: 04/10/2012
Review Created: 04/11/2012 07:34 PM
Shawn B. on 04/11/2012
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Shawn said she receives good service all the time from this business. She will continue bringing her verhicle to them and recommending them.
Category: Service
Service Date: 03/20/2012
Review Created: 04/11/2012
This review was collected via phone interview by Customer Research Inc.
WENDY H. on 04/09/2012
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"The Best"
excellent as usual!
Vehicle: Subaru Impreza
Service Date: 04/06/2012
Review Created: 04/09/2012 08:45 AM
Michael M. on 04/05/2012
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Spoke with Robin. She said the business did a good job. They're trustworthy, honest, fabulous, tops, do their job, and is as good as it gets.
Category: Service
Service Date: 03/30/2012
Review Created: 04/05/2012
This review was collected via phone interview by Customer Research Inc.
Brian E. at Summers Automotive Service, Inc. responded on 09/28/2012
Thank you Robin and Michael. We appreciate the kind words and the years of support.
Aaron S. on 04/05/2012
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Aaron stated that this business has great customer service, knowledge and communication.
Category: Service
Service Date: 04/03/2012
Review Created: 04/05/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 741 - 760 of 795 in total