Summers Automotive Service, Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

773 Reviews

99% Would Recommend
Latest Review 5 days ago
Tena H. on 05/24/2017
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Tena said she has been to the business several times, and they were finally able to figure out the problem.
Vehicle: Audi Q7
Category: Service
Service Date: 05/03/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Gerald H. on 04/10/2017
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Gerald said he had to wait a week and a half for his vehicle to be seen.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/06/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Kate R. on 03/25/2017
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Kate said there was a little bit of a miscommunication during her experience at this business. Overall, it was good and she would absolutely recommend them.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 03/16/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Fabrice M. on 01/28/2017
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Fabrice said the business provided good service.
Vehicle: Nissan Quest
Category: Service
Service Date: 01/06/2017
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Gavin B. on 01/25/2017
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Gavin said they were nice, easy to work with and quick.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/18/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
ASH R. on 12/30/2016
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"Very good service"
Had my Volvo XC90 serviced here and they were very fast in identifying the problem and fixing it
Vehicle: Volvo XC90
Service Date: 12/29/2016
Review Created: 12/30/2016 10:06 PM
Dave V. on 12/23/2016
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Dave said the business is willing to accommodate him and they are very flexible and personable. They do good work but there is always room for improvement.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/15/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Ian D. on 11/26/2016
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Ian said the business gave him an oil change. He hasn't had any issues and everything seems to be fine.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/22/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
David W. on 11/04/2016
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David said he would recommend this business for service.
Vehicle: Lexus ES 300
Category: Service
Service Date: 11/01/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
CAMERON on 07/26/2016
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"Fast and Knowledgeable"
Great Place for quality fast service
Vehicle: Checker Marathon
Service Date: 07/20/2016
Review Created: 07/26/2016 11:31 AM
KERRY H. on 07/01/2016
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"On the straight "
Summers is most reliable/knowledgable auto shop in WA. The shop guys never make up (potential) problems but will notify you if there are important repairs/parts needed. No pressure, always professional without attitude.
Vehicle: Honda Civic
Service Date: 06/29/2016
Review Created: 07/01/2016 11:28 AM
Celia K. on 05/18/2016
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Celia said the parts the mechanic put in at this business did not end up working and she has to return for service.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 05/13/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Aric T. on 05/05/2016
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Aric said the business did pretty good work.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/02/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Gary S. on 05/05/2016
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Gary said he would recommend this facility.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/29/2016
Review Created: 05/05/2016
This review was collected via phone interview by Customer Research Inc.
Max S. on 04/12/2016
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Max said he never received a call back regarding his vehicle but they did a good job on it.
Vehicle: MINI Cooper
Category: Service
Service Date: 04/07/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Brian E. at Summers Automotive Service, Inc. responded on 04/13/2016

Sorry Max about the confusion, we talked with the person who stoped by to check on your car and he said he would give you the update. We will be sure to talk to you next time. 

Thank you,
Brian

JOHN L. on 01/27/2016
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"Great Service"
Fair prices, knowledgeable staff, easy to make an appointment, and convenient location. Also finished ahead of schedule. I'm very happy with my experience.
Vehicle: Lexus RX 330
Service Date: 01/26/2016
Review Created: 01/27/2016 08:59 PM
Ellie B. on 01/02/2016
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Ellie said this business provided good service, but a week after they serviced it her vehicle broke down.
Vehicle: Ford Focus
Category: Service
Service Date: 12/30/2015
Review Created: 01/02/2016
This review was collected via phone interview by Customer Research Inc.
CAMI K. on 12/19/2015
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"I feel good about their work"
Always feel like they're looking out for my best interests and not hesitant to give advice when I ask. I have recommended Summers to many of my friends.
Vehicle: Toyota Highlander
Service Date: 12/17/2015
Review Created: 12/19/2015 01:46 AM
KERRY H. on 11/25/2015
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"Trustworthy "
Summers has a great deal of respect for their customers & are always busy because they have many loyal customers.
Vehicle: Honda Civic
Service Date: 11/24/2015
Review Created: 11/25/2015 08:39 PM
Hayden N. on 11/24/2015
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Hayden said everything done at this business was exactly what he wanted, and completed in a timely manner.
Vehicle: Geo Tracker
Category: Service
Service Date: 11/18/2015
Review Created: 11/24/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 44 in total