Thank you for the review. First, as you know all our work has a 2 year 24-month nationwide warranty. It seems that we have not effected a good repair. We quality test all our completed work and felt that we were getting sufficient heat in the rear cab. Please call and let’s discuss a time to get the vehicle back in. I will address the issue immediately. I have looked at the pre-purchase inspection we did on the vehicle in July of 2015 some of these items discussed at this visit were also noted on the pre-purchase some were not. You have been a very faithful supporter of Sundance for many years. I deeply regret that your last visit did not meet your expectations
We have done business a long time, and I am sorry that this visit to Sundance did not meet your expectations. But, as you are aware the problem was not our technical expertise. We had a very difficult time getting the correct parts. We had three different deliveries attempting to get the correct parts for your vehicle. We have discussed the problem with our supplier. I assure you we are not any happier about this problem then you are. We wish you the very best in your future repair needs.