Sunnys Auto Truck And Towing


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

150 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 3 months ago

Pam W. on 06/15/2017
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Pam said the business completed the service in a timely manner and for a reasonable price. Rich was polite, business like, and informative. The mechanic was knowledgeable and precise.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Greg G. on 06/14/2017
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Greg said this business took a long time to do the service.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Toure K. on 06/12/2017
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Toure said he has been with this business for years as they always take care oh his vehicle and answer his questions.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 06/14/2017

THANKS TOURE FOR YOUR CONTINED BUSINESS AND FRIENDSHIP
THROUGH THE YEARS AND LOOK FORWARD TO MANY TO COME

RICH 

THANK YOU FROM THE TEAM AT SUNNY'S
Art F. on 06/09/2017
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Art said he has been a customer of this business for a long time.
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Erich M. on 06/07/2017
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Erich said the business was very efficient.
Vehicle: Ford Taurus X
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 06/09/2017

THANK YOU ERICH WE APPRECIATE YOUR BUSINESS 

THANK YOU FROM THE TEAM AT SUNNY'S
Antoinne L. on 06/07/2017
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Antoinne said every time he turns the steering wheel, he hears a noise. He brought his vehicle to this business after the staff at another facility didn't secure his tire onto his vehicle, and the tire fell off. The whole front end of his vehicle was bent out of shape. The staff at this business told him that the other facility stripped the lug nuts that secured the wheel. When he makes a sharp turn to the left he hears a grinding sound. He has no problems with the business, but he has to call back and find out what the noise is. The staff got him back on the road and they were very pleasant. He was treated like an extension of the family instead of a customer. The staff was very helpful, and kind. They had very good customer service skills. He liked the service very much.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/24/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 06/09/2017

THANKS ANTOINNE GLAD WE COULD BE OF SRVICE AND HELP YOU OUT OF DIFFICULT SITUATION

RICH 

THANK YOU FROM THE TEAM AT SUNNY'S
Gary N. on 06/02/2017
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Spoke with Audrey. She said this business did a good job, and the vehicle is running well.
Vehicle: Cadillac CTS
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Lakeyia S. on 06/02/2017
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Lakeyia said the service was good and they were nice. Their customer service was good.
Vehicle: Chrysler 300
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 06/05/2017

THANK YOU LAKEYIA 

THANK YOU FROM THE TEAM AT SUNNY'S
ROBERT H. on 05/25/2017
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"You people seem to care"
Even if my oil change was FREE this time, I still had great service and fast . And case I didnt say it - Thank you for the FREE oil change
Vehicle: Ford Fusion
Service Date: 05/24/2017
Review Created: 05/25/2017 10:10 AM
PATTY T. at Sunnys Auto Truck And Towing responded on 05/25/2017

YOUR WELCOME BOB . SEE YOU IN A COUPLWEEKS FOR THE 300
RICH

THANK YOU FROM THE TEAM AT SUNNY'S
SCOTT P. on 05/24/2017
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"Quick and courteous"
Sunny's honest and knowledge. Very helpful I'd highly recommend him.
Vehicle: Chevrolet Cobalt
Service Date: 05/23/2017
Review Created: 05/24/2017 01:19 AM
PATTY T. at Sunnys Auto Truck And Towing responded on 05/24/2017

THANKS SCOTT FOR THE KIND WORDS WE APPRECIATE YOUR BUSINESS LOOK FORWARD TO CONTINUE TO SERVE YOU 

THANK YOU FROM THE TEAM AT SUNNY'S
Tom C. on 05/22/2017
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Tom said they've done a couple of jobs for him and did fine.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/20/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/23/2017

THANKS TOM 

THANK YOU FROM THE TEAM AT SUNNY'S
Jerry P. on 05/20/2017
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Jerry said the business does a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/22/2017

THANKS JERRY 

THANK YOU FROM THE TEAM AT SUNNY'S
DAVID M. on 05/19/2017
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"Patty is really good, Rich too"
What a great place. They know me by name. Patty gives great hugs. The bottled water is ice-cold.
Vehicle: Chrysler PT Cruiser
Service Date: 05/18/2017
Review Created: 05/19/2017 09:18 PM
PATTY T. at Sunnys Auto Truck And Towing responded on 05/20/2017

THANKS DAVID YOU AND MARSHA ARE LIKE FAMILY 

THANK YOU FROM THE TEAM AT SUNNY'S
Anthony S. on 05/18/2017
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Anthony said they were able to solve his problem.
Vehicle: Dodge Ram Van
Category: Service
Service Date: 05/17/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Chris S. on 05/13/2017
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Chris said they were very good, polite and fast. He is going back next week for more work.
Vehicle: Dodge Nitro
Category: Service
Service Date: 05/11/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Shaun B. on 05/11/2017
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Shaun said the service was good. After he received his vehicle it started making a loud noise whenever he turned left.
Vehicle: Chrysler 300
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/15/2017

HEY SHAUN WE JUST INSTALLED A FUEL PUMP IN YOUR VEHICLE WHICH HAS NO BEARING ON A NOISE IN FRONT BUT FEEL FREE TO BRING YOUR VEHICLE BACK IN AND WE GLADLY INSPECT IT FOR FREE  

THANKS
RICH 

THANK YOU FROM THE TEAM AT SUNNY'S
Kenneth M. on 05/09/2017
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Kenneth said there was no drama and it was a good experience.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 05/08/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/10/2017

THANKS KENNETH 

THANK YOU FROM THE TEAM AT SUNNY'S
Tiffany H. on 05/06/2017
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Tiffany said the employee, Rich who was working the front desk at this business explained everything to her as it was happening and he showed her the vehicle, after the repairs were made. She also said they offered her tips for her vehicle, they were very hospitable and she did not feel like they were taking advantage of her.
Vehicle: Ford Freestyle
Category: Service
Service Date: 05/03/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/16/2017

THANK YOU VERY MUCH FOR THE KIND WORDS TIFFANY ANYTIME YOU HAVE ANY QUESTIONS ABOUT YOUR VEHICLE FEEL FREE TO CALL ME

RICH 

THANK YOU FROM THE TEAM AT SUNNY'S
Robert F. on 05/02/2017
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Robert said he was satisfied with the service from this business. They were very honest.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/29/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
PATTY T. at Sunnys Auto Truck And Towing responded on 05/16/2017

THANK YOU ROBERT HONESTY IS THE BEST POLICY 

THANK YOU FROM THE TEAM AT SUNNY'S
Fred L. on 04/25/2017
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Fred said the business always takes care of him.
Vehicle: GMC Envoy
Category: Service
Service Date: 04/24/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
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