Suntrup Hyundai Wentzville


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

483 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 4.7500013/5Overall Rating 4.7500013/5Overall Rating 4.7500013/5Overall Rating 4.7500013/5rating 4.7500013
Original
Overall Rating 2.3749969/5Overall Rating 2.3749969/5rating 2.3749969rating 2.3749969rating 2.3749969
94% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Good service
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/21/2017 05:12 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/22/2017

Hi,
Thank you for taking our survey and ranking us 5 out of 5 stars. Thank you also for the kind comments about our service department.

If there is anything we can do further to assist you, please don't hesitate to email or give me or my staff a call. Again thank you very much for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
MELINDA T. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department is awesome! Professional team & no issues."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 02:27 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/21/2017

Hi Melinda,

Thank you again for the great review about our service department. Thank you also for the very kind words and 5 star rating! We work hard at our job because of customers like you!

If there is anything we can do further to assist you, please don't hesitate to email or give me or my staff a call. Again thank you very much for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Lila B. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service, pleasant atmosphere, honesty."
Courteous service, pleasant atmosphere, honesty.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/21/2017 11:12 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/21/2017

Hi Lila,
Thank you so much for the awesome review and kind words about our service department! Thank you also for the 5 star rating. We want to make sure our customers are taken care of.

If there is anything we can do further to assist you, please don't hesitate to email or give me or my staff a call. Again thank you very much for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Linda F. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I always get great service at Suntrup Hyundai in Wentzville.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 05:30 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/19/2017

Hi Linda,

Thank you for the fantastic review about our service department! We want to make sure our customers are taken care of!
Thank you also for taking the survey and scoring us 5 out of 5 stars!

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friend"
Friendly and efficient service.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 02:08 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/19/2017

Hi,
Thank you for the very kind words about our service department! We want to make sure our customers are taken care of!
Thank you also for taking the survey and scoring us 5 out of 5 stars!

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Quick service , friendly employees.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/14/2017 10:22 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/14/2017

Hi and thanks for taking our survey. Thank you for the 5 star rating and the great comments about our service department. We work hard for our customers

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Robert S. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Suntrup Wentzville"
Service Department very efficient and professional
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 03:02 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/14/2017

Hi Robert,
Thank you for taking our survey and the 5 out of 5 star rating. Thank you also for the fantastic comments about our service department. We work hard for our customers.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Mike D. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, Again!"
I have been goning here for over 5 years and it never disappoints!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 04:50 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/13/2017

Hi Mike,
Thank you for the fantastic survey and 5 star rating!!! Thank you also for the great comments about our service department. We work hard for our customers and want to provide 5 star service.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Donald A. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good warranty service"
.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/12/2017 04:23 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/13/2017

Hi Donald,
Thank you for taking our survey and giving us 5 out of 5 star rating. Thank you also for the kind comments about our service department. We want to make sure our customers recieve 5 star service.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Allen R. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick oil change "
Alex and the tech staff were prompt and courteous as usual.
Three years of Hyundai ownership and no complaints with the Suntrup service crew.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 02:38 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/12/2017

Hi Allen,
Thank you for the great response and 5 star rating! Thank you also for the kind words about Alex and our service department. Alex does a great job for his customers.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Lisa R. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast!!"
Always able to get me in when I need it.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/09/2017 08:44 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/10/2017

Hi Lisa thank you for taking our survey and scoring us 5 out of 5 stars! Thank you very much for the kind words about our service department. We want to make sure our customers are taken care of.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Excellent service department and employees. Extremely helpful!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/30/2017
Service Type: Repair
Review Created: 07/08/2017 09:51 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/10/2017

Hi,
Thank you for the fantastic review about our service department! Thank you also for the kind words and 5 star rating! we work hard for our customers!

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Helen H. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great and the shuttle service provided for me to and from Hyundai meant a lot to me, since I had no other transportation. Again, THANK YOU"
YES
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/28/2017
Service Type: Maintenance
Review Created: 07/05/2017 06:05 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/05/2017

Hi Helen,
Thank you for the fantastic review about our service department! Thank you for the great comments and 5 star rating. I'm so glad we were able to provide the shuttle service.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
John M. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of my car !"
Suntrup Wentzville went out of their way to take of my concerns about my car. I felt that my business was truly appreciated.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/30/2017
Service Type: Repair
Review Created: 07/05/2017 06:01 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/05/2017

Hi John,

Thank you for the great review about our service department! Thank you also for the great comments and 5 star rating. We want to make sure our customers are taken care of.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
MICHAEL L. on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always courteous and they have excellent service"
Wonderful people and service, highly recommend!!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/03/2017 02:35 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/05/2017

Hi Michael,

Thank you for the great review and 5 star rating! Thank you also for the very kind comments about our service department. We want to ensure everyone gets 5 star service.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 07/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Very good. Will use again.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/26/2017
Service Type: Repair
Review Created: 07/01/2017 07:45 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 07/03/2017

Hi,
Thank you for responding to our survey and ranking us 4 out of 5 stars. I'm sorry we did not meet your expectations to receive 5 star service. We want to make sure all of our customers receive 5 star service on every visit. If there is something that was wrong or we had and issue, please give me a call. My number is 636-887-8711 ext 451.

Thank you for being a Suntrup Hyundai customer.

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Verified Customer on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance"
I have a service plan. Service completed as expected.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/25/2017 01:34 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 06/25/2017

Hi,
Thank you for taking our survey and scoring us 5 out of 5 stars! We love to get 5 stars! We want to make sure our customers are taken care of.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Gary B. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Prompt service. Knowledgeable staff. "
The staff is courteous. Technicians are very thorough in making sure service is performed as I instructed. They also point out areas of the car that currently or will need service soon.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/24/2017 04:01 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 06/25/2017

Hi Gary,
Thank you for taking our survey and scoring us 5 out of 5 stars! Thank you for driving out from Florissant for u to service your car! We want to make sure our customers are taken care of. Also thank you for the kind words about our service department.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Michael S. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My go to"
I always take my car to Suntrup for service. I find the people there to be knowledgeable and friendly
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/24/2017 07:06 AM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 06/25/2017

Hi Michael,
Thank you for taking our survey and scoring us 5 out of 5 stars! Thank you also for the great comments about our service department. We want to make sure our customers are taken care of.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
Tom S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Aleays On Time"
Service is always completed in a timely manner whenever I am waiting for my cars. I have my Honda serviced here as well as my Santa Fe.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:31 PM
Greg D., Service Manager Hyundai Wentzville at Suntrup Hyundai Wentzville responded on 06/23/2017

Hi Tom,
Thank you for the very kind words about our service department. Thank you also for taking our survey and giving us 5 out of 5 stars. We want to make sure every customer receives 5 star service.

If we can be of any more assistance, please don't hesitate to get a hold of me or my staff.

Thank you for being a Suntrup Hyundai customer!

Greg Damon
Service Manager
Suntrup Hyundai Wentzville
636-887-8711 ext 451
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