Superior Hyundai Parkersburg


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

227 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Typical day at Superior"
Treated with respect and courtesy. Service achieved in a timely manner. Price of service slightly higher than expected.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:23 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/22/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
JOHN K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No title. It is not blank. Wow!!!"
Great service..what d o uou eant. I am done
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/15/2017 04:04 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/18/2017

WE APRECIATE YOUR BUSINESS AND FEED BACK. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Leonard C. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Owner "
It was fine
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 01:56 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/13/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Eric F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, efficient, good service."
Facility is clean, service in a timely manner.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:49 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/12/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints"
Took my car in for oil change and general maintenance. From the moment I pulled up until the keys were handed back to me everything and everyone was very professional and courteous.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/06/2017 06:46 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/09/2017

We appreciate your business and feed back. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Darrell B. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They really care.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 02:05 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/06/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Lindsay S. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service department was very friendly and helpful. They fixed everything in my car in a timely manner and even washed me car.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/03/2017 05:41 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/05/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
Friendly and timely
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 09/02/2017 05:41 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/05/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and very knowledgeable"
They have done 100% of my service, 7 years and counting.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/02/2017 05:02 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/05/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service people are knowledgeable."
Service attendants were knowledgeable about the work they did, and did a fine job.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 12:23 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/05/2017

We greatly appreciate your business and feed back. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Allen W. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable Service"
A trusted place for all your vehicle needs.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/01/2017 12:23 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 09/05/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Timely manner
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/30/2017 12:06 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/30/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
DENNIS E. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The people makes it great.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 08/29/2017 05:53 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/30/2017

We greatly appreciate your business and feed back. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Alan M. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service and great mechanics "
They do more than just the schedule. They give vehicle a goo inspection
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/29/2017 04:35 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/30/2017

We appreciate your business and feed back. Your car and  safety is always important to us. Thanks Tom L 

Thomas Longfellow
Service Manager
304-424-5122
Clyde H. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE"
YES
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/27/2017 06:31 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/28/2017

Your business and feed back are very important to us. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Cecil J. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
We were handled in a professional manner. As I stated it would have been nice to have received a listing of what was being undercoated on the vehicle.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 08/25/2017 06:32 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/28/2017

We appreciate your business and feed back. On the recall you had done we spray inside sub frame front and rear and undercoat the out side of sub frame front and rear and control arms front and rear. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Robert W. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals with World-Class Customer Service "
With all the repair facilities in my area I asked to have you repair my vehicle after a Deer incident. I did this because when I came to you for a couple of simple 'recalls' your people were so helpful, professional, courteous, knowledgeable and they did the extras that I knew immediately where I wanted to go. You really have a great staff and my car looks GREAT! Thank you.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/23/2017 09:28 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/24/2017

Happy to hear your car looks great after repair. We appreciate your business and feed back. We are here for are customers. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Virginia T. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently pleasing service"
Went in for state inspection and they even did a car wash for me.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/21/2017 09:15 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/21/2017

Your business and feed back mean the world to us at Superior. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Michael W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Usual service"
Friendly service done in a timely manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:59 AM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/18/2017

We greatly appreciate your business and feed back. Thnaks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful"
When I called to schedule the gentleman that I spoke to was very helpful and really worked to get me scheduled. Much appreciated.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 04:44 PM
Thomas L., Service Manager at Superior Hyundai Parkersburg responded on 08/11/2017

Your business and feed back are greatly appreciated. Thanks Tom L

Thomas Longfellow
Service Manager
304-424-5122
Displaying Review 1 - 20 of 227 in total