Superior Hyundai Conway


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

349 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.800003/5Overall Rating 4.800003/5Overall Rating 4.800003/5Overall Rating 4.800003/5rating 4.800003
Original
Overall Rating 1.7/5rating 1.7rating 1.7rating 1.7rating 1.7
93% Would Recommend
100% Business Response
Latest Review 3 days ago
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
I love that every time I come here the staff is so friendly and helpful!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:54 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/16/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and honest"
Past service and friendly people that are Honest keeps us coming back.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/13/2017 12:48 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/14/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Experience "
No issues, and great service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 09:30 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/14/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Charlene F. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to the customers needs"
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/04/2017 10:40 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/09/2017

Thanks so much for your positive feedback! We appreciate your business. Please give me or Danny a call if you ever need anything!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Monica J. on 08/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall pleased"
Always pleased with the service I receive at this location. However, being that I've purchased 2 new vehicles here, I would like to receive more service coupons or even some free oil changes.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/03/2017 11:13 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/09/2017

Thanks so much for your positive feedback! Please give me a call next time you are ready to come in for service and I will personally do my best to try and find a coupon/discount for you. I have been in contact with my management in regards to coupon and discount options so hopefully you will begin to see more coupons sent to your email soon! Please give me a call if you ever need anything. Thanks for your business!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218

Darla W. on 08/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"FOR THE MOST PART I HAVE HAD A GOOD EXPERIENCE "
FOR THE MOST PART I HAVE A GOOD EXPERIENCE
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 09:42 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 08/02/2017

Thank you for your feedback! Do you have any recommendations on how we can make your next visit perfect?

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
William C. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Customer Service is very helpful and friendly. Appointments were easy to arrange and wait time was very reasonable. I appreciate that they call to give service recommendations and then allow you to choose if you want the work done before hand and provide you with an accurate estimate of the job.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/30/2017 08:56 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/31/2017

Thanks so much for your positive feedback! We appreciate your business!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Robert W. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Have the car checked"
Very satisfied
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/29/2017 06:20 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/29/2017

Thank you so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
MISTY S. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great customer service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 09:34 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/24/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Jarmal M. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
Always do what's expected in a timely fashion and is very reliable
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/23/2017 04:37 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/24/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Verified Customer on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Friendly, timely, efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/22/2017 03:55 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/24/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Anne T. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"100,000 miles on my Veloster, finally had my first problem"
Some kind of sensor went out. They identified and fixed the problem quickly.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/22/2017 10:00 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/24/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Karen C. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Customer Service"
Friendly, knowledgeable people. Jessica went above and beyond to help me understand what was wrong with my car, and she even arranged a ride to and from a restaurant so my friend and I could have lunch while we waited!
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/21/2017 07:18 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/21/2017

Thank you SO much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Russell B. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Was able to have service done in a timely manner without an appt.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 09:41 AM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/21/2017

Thanks so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Janet R. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:58 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/19/2017

Thank you so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Samara B. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Was informed about recalls "
Excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 04:45 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/19/2017

Thank you so much for your positive feedback!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Charlissa J. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Good
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/14/2017 03:34 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/14/2017

Thanks so much for your positive feed back. We appreciate your business!

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
Andre D. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
timely and fixed what needed to be fixed, no fuss
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 01:54 PM
Danny L L., fixed operations director at Superior Hyundai Conway responded on 07/13/2017

thank you so much for your responce and we appreciate you as our customer

Danny Lamb
fixed operations director
479-968-4566
Stephen P. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service was great, people were friendly and professional.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 01:08 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/13/2017

Thank you very much for the positive survey! We appreciate your business.

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
JULIAN R. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Their team!"
They did great!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/11/2017 07:07 PM
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Jessica L G., Service Advisor at Superior Hyundai Conway responded on 07/13/2017

Thanks you so much for your great review! We appreciate your business.

Jessica Guinn
Service Advisor
Superior Hyundai
501-239-8218
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