Superior Hyundai North


Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1054 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.694445/5Overall Rating 4.694445/5Overall Rating 4.694445/5Overall Rating 4.694445/5rating 4.694445
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
93% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Kane B. on 04/29/2017
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"Service"
Oil change
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/29/2017 04:06 AM
Christina W. on 04/28/2017
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"Honest, dependable and good value"
I purchased my 2010 Tucson from Hyundai North brand new and have always been pleased with the service. I will continue to use Superior Hyundai North for all my Hyundai needs.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/28/2017 10:22 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/28/2017

We greatly appreciate the outstanding review. Thank you.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Nora T. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is Great I like the the waiting room ,you can drink coffee and hot cococ"
Yes I would recommend my friends and family
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/27/2017 06:32 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/28/2017

Thank you for the fantastic review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Verified Customer on 04/27/2017
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"Timely Service"
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/27/2017 05:18 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/27/2017

Thank you for the great review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Greg S. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient location and the service is always good."
they are very good at all they do
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/26/2017 04:23 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/27/2017

We appreciate the great review. Thank you.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Linda P. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of the staff"
Only had an oil change and ask for a car wash and both we're done very quickly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/25/2017 08:32 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/26/2017

Thank you for the great review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
James F. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
The first diagnostic did not detect the problem. So I had to take the car back to the service department days later. Glad they finally found the issue and it was covered under warranty.
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/25/2017 03:47 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/25/2017

Thank you for the 5 star review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Julie K. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Friendly and prompt service with a smile.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 11:47 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the wonderful review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Frank L. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Superior Hyundai North."
People at Superior Hyundai North are a pleasure to work with.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/23/2017 09:18 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the great review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Judith W. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Engine Warranty Service"
Had car in for oil change and later that night the emissions light came on. Hyundai was able to get my car in for the repair and it was covered under warranty - of which I was glad. Service was good.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/22/2017 07:14 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the 5 star review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Paul H. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everything
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/22/2017 07:41 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the great review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Teresa T. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer experience "
Quality work and excellent customer service
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/21/2017 05:29 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the excellent review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Marianne F. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience."
Sales person did a good job.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/21/2017 12:47 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the 5 star review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Barbara G. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people "
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/21/2017 10:43 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the 5 star review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Kelly C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
My warranty has expired due to several long trips over a short period of time. I will continue to come to Superior Hyundai North even though my warranty is expired because of the outstanding services as well as their friendly staff!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 10:29 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/24/2017

Thank you for the fantastic review. We greatly appreciate it and your business.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
David W. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto Repair"
Addressed the problem and took care of it. Service people were very helpful and accommodating
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 05:45 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/21/2017

Thank you for the great review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Melanie W. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was excellent"
While the problem was resolved, I was disappointed to see that later my dashboard lights were not working. I would have expected that since it went in for an electrical problem that all systems would have been throughly checked before returning the vehicle.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/21/2017 03:23 AM
Bob W., Service Manager at Superior Hyundai North responded on 04/21/2017

Thank you for the review. I am sorry we did not see that you dash lights were not working. If you would like to stop by we will take a look.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Joyce B. on 04/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service department "
Always in great hands with Michelle. She lets you know what is going on ( good or bad) and I appreciate that from anyone I do business with.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 03:18 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/21/2017

Thank you for the nice review,. Michele appreciates it.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Lynda M. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for helping me right away!"
Great Service!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/19/2017 04:57 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/21/2017

We appreciate the fantastic review. Thank you.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
Bobbie M. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly. "
Forgot to turn off the maintenance reminder light.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/19/2017 02:21 PM
Bob W., Service Manager at Superior Hyundai North responded on 04/21/2017

I am sorry we did not reset the maintenance light. Thank you for the review.

Bob Witterstaetter
Service Manager   rwitterstaetter@superiorcars.com
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