Superior Hyundai South


Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

552 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
90% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Margaret R. on 07/25/2017
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"Friendly service"
Excellent Customer Service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 07/25/2017 11:40 AM
Dale D. at Superior Hyundai South responded on 07/25/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

JOSEPH B. on 07/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Sonata Oil Change"
I only had to wait about 45 minutes, and the service manager was not only very nice, but very personable and thorough.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/25/2017 05:45 AM
Dale D. at Superior Hyundai South responded on 07/25/2017

Thank you for your review of your recent service visit.  What could we have done differently to earn a 5 star rating ? We look forward to our future appointments with you and please do not hesitate to call us if you have any questions.

Alycia M. on 07/24/2017
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"Great overall experience!"
Joe was fantastic! He took the time to explain everything to us, kept us in the loop, and went above and beyond to make sure we left with a great experience.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/24/2017 05:38 PM
Dale D. at Superior Hyundai South responded on 07/25/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

LAWRENCE M. on 07/24/2017
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"Hyundai service"
Every thing went well. The people were very friendly and helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 01:37 PM
Dale D. at Superior Hyundai South responded on 07/24/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Verified Customer on 07/19/2017
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"good customer service"
yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 12:40 PM
Dale D. at Superior Hyundai South responded on 07/20/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

RAYMON J. on 07/18/2017
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"Good "
They was able to get me in right away and had my car done by the time I needed it done by
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:05 PM
Dale D. at Superior Hyundai South responded on 07/18/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

RUTH J. on 07/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A little more thoughtfulness would have helped."
Everything OTHER than the entry was fine.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/17/2017 05:20 PM
Dale D. at Superior Hyundai South responded on 07/18/2017

Thank you for the review of your recent service visit.  I am sorry to hear of your wait time and will let my staff know to watch for this in the future.

Kenneth R. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Always great service
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/17/2017 04:02 AM
Dale D. at Superior Hyundai South responded on 07/17/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Reuben S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
". "
The receptionist was nice and friendly. The technicians were very professional. The waiting area nice and clean, good coffee and Tv while you wai. Service was fast and they made you aware of every move that they made pertaining to my vehicle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/15/2017 07:34 PM
Dale D. at Superior Hyundai South responded on 07/17/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Elaine B. on 07/15/2017
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"Excellent Service "
I received excellent service at Superior Hyundai South
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/15/2017 09:05 AM
Dale D. at Superior Hyundai South responded on 07/17/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

BENJAMIN H. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MYSELF"
BELIEVE I'M PAYING FOR SERVICE THAT SHOULD BE COVERED? UNDER WARRANTY
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 03:10 PM
Dale D. at Superior Hyundai South responded on 07/12/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Victoria L. on 07/11/2017
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"Excellent Service"
Everything was great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/11/2017 12:37 PM
Dale D. at Superior Hyundai South responded on 07/11/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Lawrence S. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Made a service appointment online. They performed the recommended 15,000 mile service to my Hyundai Sonata, and the cost was reasonable. I will be back.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/09/2017 07:24 AM
Dale D. at Superior Hyundai South responded on 07/10/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

ROBERT F. on 07/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, personable, professional"
appointment on time, service finished quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/07/2017 05:55 PM
Dale D. at Superior Hyundai South responded on 07/10/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Verified Customer on 07/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"This is the second vehicle purchased from you. Love the car"
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/07/2017 10:17 AM
Dale D. at Superior Hyundai South responded on 07/07/2017

Thank you for your review of your recent service visit.  What could we have done differently to earn a 5 star rating ? We look forward to our future appointments with you and please do not hesitate to call us if you have any questions.

Verified Customer on 07/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Helpful staff"
Service department was great
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/04/2017 03:06 PM
Dale D. at Superior Hyundai South responded on 07/05/2017

Thank you for your review of your recent service visit.  What could we have done differently to earn a 5 star rating ? We look forward to our future appointments with you and please do not hesitate to call us if you have any questions.

Sue D. on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the friendly capable people who work there."
Excellent
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/03/2017 11:18 AM
Dale D. at Superior Hyundai South responded on 07/03/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Daniel L. on 07/03/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Ok except..."
My car was not driveable after they released it to me from a maintenance service, but related to the tires.. still cost me a lot of time and missed work.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 07/03/2017 07:37 AM
Dale D. at Superior Hyundai South responded on 07/07/2017

Thank you for the review of your recent service visit.  I am sorry to hear of your experience and have taken measures to prevent that from happening again.  Please let me know if there is anything we can do to make it up to you.

Dale

Daniel J. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Technicians who Care"
While the price can absolutely be beat, Hyundai Superior South makes every dollar count. The technicians are not only skilled, but they are friendly and make you feel like a winner.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/02/2017 09:21 PM
Dale D. at Superior Hyundai South responded on 07/03/2017

We greatly appreciate your rating of five stars and thanks for choosing Superior Hyundai South for your service needs.  We look forward to our future appointments with you and please do not hesitate to call us if you have any questions!

Susan H. on 07/01/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The first time I was disappointed."
I was charged over $30 to change a $20 part which the technician admitted to me took less than 10 minutes. Rediculous! I bought my car at Superior Hyundai in 2012 and have always had it serviced there, thinking I could trust them not to rip me off. I'm beginning to wonder.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 07/01/2017 10:16 AM
Dale D. at Superior Hyundai South responded on 07/07/2017

Thank you for the review of your recent service visit.  I will double check our prices to ensure that we are competitive.

Displaying Review 1 - 20 of 552 in total