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Surgical Auto Repair Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(261 Reviews)
74
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(914) 665-3770

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
40 N Macquesten Pkwy Mount Vernon, NY 10550
Surgical Auto Repair Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(261 Reviews)

UM
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Uqm M.
New City, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/04/2016
Bait & Switch
I went for an oil change based on an advertised special. I called and told the receptionist I wanted to take advantage of the special and told her the year and brand of my car. I also handed in the flyer when I arrived for my appointment and was assured that everything was included. Their special specified a tire rotation with an oil change which I wanted. <br> <br> I showed up promptly at 9 am for my appointment. After an hour's wait my car was finally attended to, then I was slapped with a bill 75% more than the advertised special. I paid, then objected and was offered a discount on my next oil change as refunding me would cost them $35. If doing business means gouging your customers, I certainly won't be returning. I know many mechanics who charge less for an oil change and tire rotation and certainly don't claim it costs them an arm and a leg to do a refund -nobody would do refunds if it cost that much. Thanks for a terrible experience. Never going back.
Not Recommended
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