ReScore Reviews™ (7)

ReScore
Overall Rating 3.7142857/5Overall Rating 3.7142857/5Overall Rating 3.7142857/5rating 3.7142857rating 3.7142857
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Wendy M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service and knowledge about Hyundai Vehicles"
Patrick Graf provided excellent service and pride in his work
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:42 PM
SCOTT M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly as always"
So far every serivce appt has been handled professionaly and within a reasonable timeframe.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 03:13 PM
Steve K. at Sussman Hyundai responded on 09/22/2017

thanks alot

Susie B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty"
Reliability And customer minded Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 12:58 PM
Steve K. at Sussman Hyundai responded on 09/20/2017

thanks so much

KATHLEEN S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees make Sussman Hyundai so great. "
Because it was Saturday and not a full staff I expected to wait longer than I actually did. Patrick answered all my questions and is knowledgeable and professional. The receptionist was helpful and kind (I made an appointment and had to cancel it and she was very friendly about it.)
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:23 PM
Steve K. at Sussman Hyundai responded on 09/20/2017

thank you

GERALD S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Service completed in a timely fashion. All employees were nice to deal with. They provided shuttle service that was needed.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 03:50 PM
Steve K. at Sussman Hyundai responded on 09/20/2017

thank you

Michael M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sussman Super Team"
Excellent as always
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:12 AM
Steve K. at Sussman Hyundai responded on 09/20/2017

thanks alot

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassle"
They were a bit busy, but very pleasant and did their best to get me out asap.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:21 AM
Steve K. at Sussman Hyundai responded on 09/20/2017

thanks 

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive"
Had a recall item. Staff was very attentive.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/15/2017 04:54 PM
Steve K. at Sussman Hyundai responded on 09/20/2017

thank you

Roseann T. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal"
The service personnel are very friendly and knowledgeable.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:53 AM
Steve K. at Sussman Hyundai responded on 09/20/2017

thank you

Gerry S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent maintenance knowledge and service"
Courteous, professional services by all staff.
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:01 PM
Leonard S. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Decent Service"
I had an oil change and some recall work completed. It was completed in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 01:54 PM
Steve K. at Sussman Hyundai responded on 09/14/2017

THANKS

Aldine B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No worries"
Good fast and friendly service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 07:54 AM
Steve K. at Sussman Hyundai responded on 09/14/2017

THANKS SO MUCH

Lesa C. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service associates were very helpful"
I was taken st ny appointed time and my work was completed in a timely matter
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/09/2017 06:28 PM
Steve K. at Sussman Hyundai responded on 09/11/2017

THANKS SO MUCH

Janice J. on 09/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great customer service. Clean and comfortable waiting area. Clean rest room. "
A totally satisfying experience.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/09/2017 08:24 AM
Steve K. at Sussman Hyundai responded on 09/11/2017

THANK YOU

Verified Customer on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly workers and great service "
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:53 AM
Steve K. at Sussman Hyundai responded on 09/11/2017

THANKS ALOT

Rachel B. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff was awesome "
Overall great experience.... no complaints here!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/09/2017 04:44 AM
Steve K. at Sussman Hyundai responded on 09/11/2017

THANKS

Rita S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people are always nice and listen."
the people in service help anyway they can
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/08/2017 08:02 AM
Steve K. at Sussman Hyundai responded on 09/08/2017

thanks 

John H. on 09/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"John Huber Review"
Need to follow up on FOB pricing quote as promised
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 01:53 PM
Steve K. at Sussman Hyundai responded on 09/06/2017

THANKS FOR THE FEEDBACK -WE GAVE THE INFO TO PARTS I GUESS THEY DIDNT DO IT -THEY ARE GONE FOR THE NIGHT I WILL CHECK ON IT IN THE AM AND LET YOU KNOW

Alan C. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Wonderful service, would return and recommend
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 06:01 PM
Steve K. at Sussman Hyundai responded on 09/06/2017

thanks alot

Richard R. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Honest service at an affordable price
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 03:11 PM
Steve K. at Sussman Hyundai responded on 09/06/2017

thanks

Displaying Review 1 - 20 of 760 in total