98% Would Recommend
Latest Review 3 days ago
Mike T. on 08/01/2014
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Mike said he was told not to worry about the crack in the block because it was a small crack. On the paperwork, it read, the work would not be accepted under warranty. He said he felt they should have given him the option to have the work done or not. He has paid $2,500 and the vehicles coolant is still leaking. He plans on taking the vehicle back in tomorrow. For this reason, he would not recommend this business.
Vehicle: GMC Pickup
Category: Service
Service Date: 07/29/2014
Review Created: 08/01/2014
This review was collected via phone interview by Customer Research Inc.
Nirav A. on 10/12/2013
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Nirav said he has already paid for repairs and his air conditioner is still not working. He said they repaired one thing and have told him there are other repairs needing to be made. He would not recommend them at this time due to this experience.
Vehicle: Acura TSX
Category: Service
Service Date: 10/01/2013
Review Created: 10/12/2013
This review was collected via phone interview by Customer Research Inc.
Richard M. at Suwanee Auto Repair responded on 10/16/2013
When the car arrived it had no freon for the ac. Without freon it is impossible to know if any other problems exist. As I explained its like checking how a car runs with no gasoline. The Acura dealer would have made the same recommendation we did. Fortunately, almost everyone who reads this will understand what I am saying. I will be happy to wave the additional diagostic time and give you a 10% discount on any additional work even though we followed proper repair procedure.
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