100% Would Recommend
Latest Review 1 day ago
Mr./Ms. D. on 09/20/2017
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"Professional fast service"
Top notch service. Clean and reliable.
Vehicle: Ford Transit Connect
Service Date: 09/19/2017
Review Created: 09/20/2017 02:10 AM
JIM T. on 09/07/2017
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"jim t"
always a thorough job!!
Vehicle: Ford Edge
Service Date: 09/05/2017
Review Created: 09/07/2017 10:05 AM
DIANE H. on 09/03/2017
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"Service is super "
The fact that you provide a loaner is invaluable to me.
Vehicle: Chrysler Sebring Sdn
Service Date: 08/31/2017
Review Created: 09/03/2017 01:07 PM
Wesley P. on 08/28/2017
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Wesley said they were amazing. They were honest and didn't do anything that didn't need to be done. They gave him advise with his vehicle. He is very happy with their service and is happy he chose those them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/04/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
ERIC D. on 08/23/2017
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"Reasonable cost and excellent service"
I own a few BMW's and getting them serviced at a reasonable cost is challenging. A friend of mine recommended T2 a few years back and I have been taking my cars to T2 ever since then. Ross explains all the work that needs to be done and what type of parts he will be using (BMW is kind of finicky in that way). I have never felt like I paid for an unnecessary repair and to be honest at times I thought I needed something done that was going to be really expensive and Ross ended up solving the problem at a lower cost. As long as T2 is in business and I live in Palatine I will be taking my cars there for service.
Vehicle: BMW 3 Series
Service Date: 08/21/2017
Review Created: 08/23/2017 01:03 PM
Helen T. on 08/22/2017
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Helen said the staff at this facility works very well.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/18/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
CHRISTOPHER T. on 08/21/2017
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"Had a noisy exhaust"
There's not too much to say about Ross - except that he and his guys find the problem, figure out the solution and get it fixed. They do this for reasonable rates in as quick of a time frame as I could ask for.
Vehicle: Mazda Mazda2
Service Date: 08/18/2017
Review Created: 08/21/2017 08:00 AM
Len H. on 08/21/2017
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Len said he has used the business for years, the employees are good and they did a good job.
Vehicle: Mazda CX-9
Category: Service
Service Date: 07/28/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Ron W. on 08/18/2017
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Ron said it was excellent service. They were very friendly. They did the job right and on time.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
DONNA K. on 08/16/2017
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"Always the best "
I have been going to T2 for years and will not trust my car to anyone else. The guys are knowledgeable and friendly and prices are competitive and fair. You always leave knowing exactly what services were needed and also recommendations for future issues. Never any hard sell. I have piece of mind taking my car to T2
Vehicle: Ford Escape
Service Date: 08/09/2017
Review Created: 08/16/2017 06:07 AM
DORIS and KEN V. on 08/10/2017
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"Best auto shop I have ever worked with!!!"
The last visit to T2 was the same as it always has been. Great service, knowledgeable mechanics, quality workmanship and high integrity.
Vehicle: Chevrolet Equinox
Service Date: 08/08/2017
Review Created: 08/10/2017 06:19 AM
Sergey T. on 07/30/2017
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Sergey said they do quality work and provide good service. He can trust them to do a good job and they gave him a discount on the work.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 06/29/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Mitch F. on 07/29/2017
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Mitch said the mechanic with this business is honest. They have reasonable prices, did a great job and got it done in a timely fashion.
Vehicle: Honda Odyssey
Category: Service
Service Date: 07/14/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Lisa T. on 07/29/2017
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Lisa said she has already recommended the business. They are great.
Vehicle: Nissan JUKE
Category: Service
Service Date: 06/27/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Dan R. on 07/27/2017
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Dan said Ross is always accommodating. He always gets his vehicle in as soon as possible and he has never had issues with any of the work.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/17/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
RICK E. on 07/24/2017
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"Great service!"
My 17 year old Lincoln LS needed some work on the a/c and a few other things. Well, I discussed the extent and cost of the work involved with Ross and, based on the age and mileage of the car, he suggested doing only the essential repairs to keep the car running safely and comfortably. He never tried to up-sell me on things that would be a waste of money considering the age of my car. Great job, no bull..
Vehicle: Lincoln LS
Service Date: 06/28/2017
Review Created: 07/24/2017 03:10 PM
Saad A. on 07/18/2017
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Spoke with Mohammed. He said they are very courteous, very nice and do good service at this business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
NANCY G. on 07/12/2017
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"Honest, quality,reliable service"
I've been coming to T2 since it opened and have always recieved first-rate service at reasonable prices. The staff is knowledgeable and efficient.
Vehicle: Honda Accord
Service Date: 07/10/2017
Review Created: 07/12/2017 01:06 PM
TIM M. on 07/11/2017
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"They are on time"
Service was great
Vehicle: Ford Fusion
Service Date: 07/07/2017
Review Created: 07/11/2017 08:36 AM
GLENN A. on 06/30/2017
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"Great service"
Quality work at a fair price
Vehicle: Chevrolet TrailBlazer
Service Date: 06/22/2017
Review Created: 06/30/2017 08:55 PM
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