Taylor Auto Care


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

120 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 1 month ago

Albert B. on 08/15/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm a real person"
I was looking to get some suspension work done for my car, an Infiniti G35, as well as getting a new engine my brother's truck, an Expedition. After past experiences with high prices at the dealership and unprofessional service, I called and spoke with Derek and was convinced to let him fix our cars. The service was fast and thorough. Me nor my brother have any issues with our cars since and I would recommend everyone to see them if they want to get something fixed correctly. When you have a shop that you can trust to be professional, personable, and have integrity along with great value with the service, you can't beat it. If anything ever happens to my car or any car I have in the future, I am taking it to Taylor.
Service Date: 01/25/2017
Review Created: 08/15/2017 12:13 AM
Doug A. on 07/16/2017
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"DON'T USE !!!! DON'T USE THEM !!!!!"
The guy that runs the front desk is very misleading. DON'T USE THEM !!! RUN !!!!!
Service Date: 06/06/2016
Review Created: 07/16/2017 07:54 PM
david j. on 12/30/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fantastic place"
This is the very best experience I've ever had with a car repair from the service price and hospitality never have I experienced it like this
Service Date: 12/28/2016
Review Created: 12/30/2016 11:02 AM
William Richard C. on 06/30/2016
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You can't find a location as honest, personal and friendly!!"
From the moment we walked in through completion, the service was exceptional. The owner Derek listened and recommended and gave full attention to our needs. Really honest service. Derek provided solutions and fulfilled every aspect of his guarantee...really worth it...highly recommended!!
Service Date: 06/27/2016
Review Created: 06/30/2016 09:46 AM
M B. on 03/14/2016
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Repair Job From HELL!!!"
Their motto is, "We Fix It Right The First Time," well I had to bring my SUV in five separate occasions within 5,000 miles and was without my vehicle for a total of TWO months for the SAME transfer case issue. The shop is nice, but the customer service is NOT! The mechanics are NOT skilled and are NOT thorough. This is the worst $1,900 I ever spent and I wish I had never done business with them. I feel ripped off, and I will never do business with Taylor Auto Care again!!!
Review Created: 03/14/2016 07:18 PM
E. B. on 03/12/2016
Verified badge inactive Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They go out of the way to give great service."
We were desperate and they got our car in with only minutes to closing. They looked at the car and gave us an estimate right on the spot even though they were extremely busy.
Service Date: 03/05/2016
Review Created: 03/12/2016 08:58 AM
Stefan A. on 09/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place to take your vehicle "
Excellent service all the way around.
Vehicle: Honda Odyssey
Service Date: 07/20/2015
Review Created: 09/14/2015 05:19 AM
Antoinette B. on 08/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassels with great services."
Please continue to keep up your GREAT work. You have a permanent customer. Thank you once again!
Vehicle: Jeep Liberty
Service Date: 08/19/2015
Review Created: 08/27/2015 08:16 AM
Ciceley B. on 08/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ciceley said this business was in a convenient location.
Vehicle: Dodge Avenger
Category: Service
Service Date: 08/22/2015
Review Created: 08/27/2015
This review was collected via phone interview by Customer Research Inc.
David J. on 08/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
The people at Taylor Auto are great. They have great prices and do quality work. I have taken all of my vehicles there and so far am a very satisfied customer.
Vehicle: Hyundai Tiburon
Service Date: 08/25/2015
Review Created: 08/26/2015 06:13 AM
James M. on 08/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the business made him feel at home. The employees were very friendly.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/19/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.
Karjaria B. on 08/22/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karjaria said the service at this business was good.
Vehicle: Dodge Caliber
Category: Service
Service Date: 07/31/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
David O. on 08/22/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the service at this business was very good.
Vehicle: Ford Taurus
Category: Service
Service Date: 08/19/2015
Review Created: 08/22/2015
This review was collected via phone interview by Customer Research Inc.
Edwin S. on 08/20/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Edwin said this business has excellent service. The employees did a good job, as always.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/18/2015
Review Created: 08/20/2015
This review was collected via phone interview by Customer Research Inc.
George W. on 08/18/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said this business provides good service.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 08/11/2015
Review Created: 08/18/2015
This review was collected via phone interview by Customer Research Inc.
Jennifer H. on 08/13/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
wonderful customer service, great waiting area.
Vehicle: Chevrolet Sonic
Service Date: 06/25/2015
Review Created: 08/13/2015 12:22 PM
Todd D. on 08/12/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Todd said this business took a long time to service his vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/05/2015
Review Created: 08/12/2015
This review was collected via phone interview by Customer Research Inc.
Derek C. at Taylor Auto Care responded on 08/17/2015

Todd we apologize for the length of time it took to repair your vehicle.  It's hard to know exactly what you will find once you start repairs on older model vehicles.  Again we do apologize and if we can help you with any other of your car care needs please let us know.

Cashun C. on 08/11/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cashun said this business provided good service.
Vehicle: Honda Accord
Category: Service
Service Date: 08/03/2015
Review Created: 08/11/2015
This review was collected via phone interview by Customer Research Inc.
Cornelius S. on 07/29/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cornelius said the business repaired his vehicle. He has recommended them to others.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/16/2015
Review Created: 07/29/2015
This review was collected via phone interview by Customer Research Inc.
Lourice D. on 07/25/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lourice said she liked the service from this business.
Vehicle: Chrysler 300
Category: Service
Service Date: 07/24/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 120 in total