Team One Total Car Care - York


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

625 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 1 day ago
Mark and Donna M. on 08/17/2017
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"AMAZING Service!"
Team One continues to amaze us with their outstanding service on our vehicles. We always know we will be getting excellent auto care for the best value. Very trustworthy and highly recommended. Thanks Team One!
Vehicle: Hyundai Tucson
Service Date: 08/13/2017
Review Created: 08/17/2017 03:25 AM
Robert L. on 08/12/2017
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"Service and Steve is always so helpful. "
Steve is helpful and explains what is being repaired. The inspections and services are reasonably priced.
Vehicle: Mercedes-Benz C280
Service Date: 08/10/2017
Review Created: 08/12/2017 05:23 AM
Robert B. on 08/07/2017
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"Always great service"
These guys always give me and anyone I refer to them awesome no B.S. service and have been able to resolve issues no one else could, including dealer mechanics.
Vehicle: Dodge Challenger
Service Date: 08/05/2017
Review Created: 08/07/2017 04:54 AM
Cedrick D. on 08/03/2017
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"Great Customer Service"
Very courteous and will answer any questions or concerns you may have
Vehicle: Chrysler Pacifica
Service Date: 08/01/2017
Review Created: 08/03/2017 05:48 PM
Jim S. on 08/03/2017
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"A/C Check on 2007 Roadtrek (Chevy Express Van Chassis)"
They did it again...no "look at it fee"...I can trust Team One-York to do it right as a fair cost. I'll be back.
Vehicle: Chevrolet Chevy Express
Service Date: 08/01/2017
Review Created: 08/03/2017 06:38 AM
Joe, Kim, Jenn and Jes S. on 07/30/2017
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"Schwarz "
Steve Ewasko provides precise explanations of what is needed. He doesn't try to convince us to have unnecessary work completed. Ultimately, it's about trust & confidence in the quality of the job completed.
Vehicle: Hyundai Sonata
Service Date: 07/29/2017
Review Created: 07/30/2017 08:56 PM
Vernon W. on 07/26/2017
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Spoke with Bernice. Said they are extremely happy .
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Karen S. on 07/26/2017
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Karen said this business has always been good to her.
Vehicle: Honda Civic
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Bailey P. on 07/26/2017
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Bailey said this business did a great job and she has no problems. She plans on going back anytime she has another problem.
Vehicle: Pontiac Firebird
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Linden and Lorna D. on 07/23/2017
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"Quick, easy and done right"
Once again, my car is running at a great price, on time and done right.
Thanks again
Vehicle: Nissan Altima
Service Date: 07/20/2017
Review Created: 07/23/2017 09:18 AM
Thomas and Trudy Z. on 07/22/2017
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"Satisfied Customer"
Cody handled talking with me about my service needs very professionally, and performed the services most capably. Cody and Nate are very knowledgeable mechanics.
Vehicle: Toyota Tacoma
Service Date: 07/18/2017
Review Created: 07/22/2017 08:32 AM
Michael Jay E. on 07/21/2017
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"Team 1 Service"
Always professional work! Always advise first before doing any additional work. Very satisfied!
Vehicle: Chrysler Town & Country
Service Date: 07/20/2017
Review Created: 07/21/2017 11:36 PM
Jhon M. on 07/19/2017
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Jhon said the staff is good, they work hard and they explain everything. This business has a very good personnel, and he has recommended them many times.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Christina S. ReScore Review on 08/03/2017
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
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Christina said she has been a customer for 2 years. She loves the business and has recommended it to her workplace. Her recent frustration was circumstantial, and it had nothing to do with the business. She was without her vehicle for 2 days, one of which was her birthday. They are a phenomenal team who work hard to make sure she is happy. They repaired her rear light and gave her a free oil change for her birthday.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.

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Christina said she had to take her vehicle back to the business. The vehicle is still not fixed. She is frustrated, as she had to take it back. She said she is not feeling comfortable driving her vehicle. The staff and the communication were good. They were perfect and wonderful. They were very responsive. She said she thinks the staff is great. Steven is great. They are great guys and they work hard. She has recommended them to her coworkers and her husband uses this business.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Steve E. at Team One Total Car Care - York responded on 07/24/2017

Hi Christina,

Please call me as soon as you have a moment.

Thank you
Steve
846-8326

Steve E. at Team One Total Car Care - York responded on 07/29/2017

Hi Christina,

Did someone from SureCritic get in touch with you yet?

Thank you
Steve

Kay W. on 07/16/2017
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"SRX my Red!"
Steve was very courteous and his team fixed my car and explained what they did and showed me the old parts. I will use them again and have recommended them to my coworkers.
Vehicle: Cadillac SRX
Service Date: 06/07/2017
Review Created: 07/16/2017 08:26 AM
Donna/Derek O. on 07/15/2017
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"Excellent Service"
Had a leak in one of our tires. Dropped the car off in the evening. Got a call the next morning tire was fixed. Can't get any better service than that! Highly recommend Team One!
Vehicle: Dodge Charger
Service Date: 07/13/2017
Review Created: 07/15/2017 08:09 AM
Ronald W. on 07/14/2017
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"Steve"
Steve has always been good to work with. I trust him and that's why i go to Team One
Vehicle: Toyota Camry
Service Date: 07/12/2017
Review Created: 07/14/2017 04:41 AM
Tiffany H. on 07/14/2017
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Tiffany said she loved the business and the staff. She said she has been going there for awhile.
Vehicle: Volkswagen Passat Wagon
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Dave S. on 07/13/2017
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"Excellent Quality, Reliable Service"
They do a great job !
Vehicle: Toyota Avalon
Service Date: 07/12/2017
Review Created: 07/13/2017 08:09 PM
Zehao Z. on 07/12/2017
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"Peace of mind"
The quality of the work is as great is the personality of the manager and staff. Having my car serviced by Team One Auto Group York gives me tremendous peace of mind and has always been a pleasant experience.
Vehicle: Honda Civic
Service Date: 07/10/2017
Review Created: 07/12/2017 06:05 AM
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