Team One Total Car Care - Dillsburg


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

552 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 4 days ago
Mary A. on 09/19/2017
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Mary said she was very pleased with her service. The employees were courteous. She had no problems with the work.
Vehicle: Kia Soul
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Natashia G. on 09/19/2017
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Natashia said everyone was friendly and helpful.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
janelle s. on 09/17/2017
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"As discussed"
The work was done as discussed with no surprises!
Vehicle: Honda Odyssey
Service Date: 09/15/2017
Review Created: 09/17/2017 04:36 PM
Timothy H. on 09/15/2017
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"can talk to manager and mechanics about issues or questions"
always above average service
Vehicle: Ford Focus
Service Date: 09/13/2017
Review Created: 09/15/2017 04:15 AM
John G. on 09/15/2017
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John said he has spent thousands of dollars at this business over the last 5 to 7 years. They have rebuilt and serviced his vehicles. Todd, Rob, and Jason are outstanding and they have never let him down. He wanted to let the staff know to keep doing what they are doing and they can't do any better.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/28/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Nancy W. on 09/12/2017
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"Inspection, oil change, tire rotation"
Quick, efficient, affordable!
Vehicle: Ford Fusion
Service Date: 09/08/2017
Review Created: 09/12/2017 04:27 AM
Brian L. on 09/03/2017
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"Thanks Team One!"
I am happy that Dave recommened you guys! Moving to Dillsburg and finding a solid locally owned auto repair group very close to home is super sweet. We will continue to bring our vehicles in for all maintenance and repairs.
Vehicle: Nissan Xterra
Service Date: 09/01/2017
Review Created: 09/03/2017 12:59 PM
Jack C. on 09/01/2017
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Jack said this business provided excellent service.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 07/28/2017
Review Created: 09/01/2017
This review was collected via phone interview by Customer Research Inc.
Bryon W. on 08/26/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"never going back"
Extremely over priced! Will never ever go there again. Was charged close to $90.00 for the estimate.
I will highly recommed NOT going to there.
Vehicle: Dodge Grand Caravan
Service Date: 08/22/2017
Review Created: 08/26/2017 04:49 PM
Jason W., Owner at Team One Total Car Care - Dillsburg responded on 08/28/2017

Customer came in thinking he had a transmission issue because a parts store pulled codes related to the transmission. He did have transmission codes. However, they were being causing by a faulty alternator sending a serge to the PCM (trans Computor). We recommended an alternator to correct issue. Long time customer would rather believe the parts store and not fix issue. $90 was for an diagnostics! Not an estimate.


Respectfully,

Jason Warren

Team One Auto Group

Harrisburg 717-234-8326

Dillsburg 717-432-2000

York 717-846-8326
Robert S. on 08/23/2017
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"The people and quality of service"
Call a day ahead and the next day bring my vehicle in for an oil change while I wait.
Vehicle: Saturn L200
Service Date: 08/22/2017
Review Created: 08/23/2017 01:52 PM
Daniel F. on 08/17/2017
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Daniel said everything went well at this business. They did the work they were supposed to do, at a fair price.
Vehicle: Nissan Versa
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Janice B. on 08/10/2017
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good service reasonable prices great employers
Vehicle: Ford Escape
Service Date: 08/08/2017
Review Created: 08/10/2017 06:57 AM
Joseph C. on 08/10/2017
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Joseph said this business did what he asked and nothing more.
Vehicle: Ford E-150
Category: Service
Service Date: 07/20/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Todd Alexander T. on 08/07/2017
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"Superb!"
Great as always. Been coming for 5 years now.
Vehicle: Chevrolet Suburban
Service Date: 08/03/2017
Review Created: 08/07/2017 05:37 AM
Nelson S. on 08/07/2017
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Nelson said this business did good work but they could be a little more clean. She suggested they avoid getting grease and dirt in the vehicle while it is in for work.
Vehicle: Ram 1500
Category: Service
Service Date: 07/24/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 08/04/2017
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Paul said the business has treated him really well.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Lester P. on 08/04/2017
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Lester said the staff did well for him. He had no complaints.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Clara T. on 08/04/2017
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Clara said this business did a really good job. They were very informative and they took care of her vehicle.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Jason S. on 08/03/2017
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"Quick, Easy, and Affordable"
No complaints, service was done on time at an affordable rate with no issues.
Vehicle: Dodge Charger
Service Date: 07/25/2017
Review Created: 08/03/2017 05:01 AM
Jon B. on 08/02/2017
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Jon said he has used the business for 2 years, and Todd is very good.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/04/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
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