ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 11 days ago
Teresa D. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are friendly and honest"
Very satisfied it is affordable
Vehicle: Chevrolet Impala
Service Date: 09/11/2017
Review Created: 09/13/2017 05:53 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 09/13/2017

Teresa, Thank you for your positive words! We appreciate your business! -Amber

Michelle P. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said she has visited this business before and they do a good job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Ray S., Team One Auto Group at Team One Auto Group responded on 09/08/2017

Michelle, Thank you for your kind words. We appreciate your business! -Amber

Kerry D. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Auto"
I had a problem with my last visit, and Amber took care of the problem right away. Team one is the only place I take my car for service and I always get good service
Vehicle: Toyota Camry
Service Date: 08/31/2017
Review Created: 09/03/2017 02:08 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 09/05/2017

Ms. Drayton - Thank you for your kind words! It was a pleasure helping you the other day! - Amber

Louis T. ReScore Review on 09/06/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"MY Discounts"
Problem resolved satisfactorily
Vehicle: GMC Canyon
Service Date: 08/28/2017
Review Created: 09/02/2017 05:02 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"MY Discounts"
I have been using your service throughout the years with many different vehicles (your records will verify this )during this period I have used various discount coupons,for some reason you no longer publish them).When I didn't have coupons, the various coupon offers were deducted from my bill.Unfortunately, for my last service, I was not given this courtesy (being in a hurry ,I forgot to mention this and did not discover this missing nicety until reading my bill at home). This now makes your service a little more competitive with the other local dealers-----Thought you would like to know----I will now do shopping before visiting your dealer !!
Vehicle: GMC Canyon
Service Date: 08/28/2017
Review Created: 09/02/2017 05:02 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 09/05/2017

Mr. Tomes, I'm sorry that I didn't apply open coupons automatically. I am fairly new and wasn't aware of prior arrangements. In the future, please mention what coupons you're referencing, and I'll be happy to apply them to your charges. Thank you, Amber

Chrysan H. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
The manager was very nice and friendly as well as the staff.
Vehicle: Toyota Camry
Service Date: 08/14/2017
Review Created: 08/26/2017 05:15 PM
Ray S., Team One Auto Group at Team One Auto Group responded on 08/28/2017

Thank you for your kind words, Chrysan! We appreciate your business! -Amber

Terry R. on 08/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied Customer"
Quickly changed my oil, new wiper blades and cabin air filter.
Vehicle: Ford Escape
Service Date: 08/24/2017
Review Created: 08/25/2017 05:29 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 08/25/2017

Thank you, Terry! It was lovely meeting you yesterday, and I look forward to seeing you again! -Amber

Mary N. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Wilton. He said the business has done a great job.
Vehicle: Scion xA
Category: Service
Service Date: 08/15/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people and affordable prices"
Great people and caring too with affordable prices
Vehicle: Honda Accord Cpe
Service Date: 08/15/2017
Review Created: 08/21/2017 04:03 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 08/21/2017

Mr. Bassey, It was wonderful chatting with you last week. Thank you so much for your business!

-Amber

Richard B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rich"
great job, great price, fast
Vehicle: Subaru Forester
Service Date: 08/18/2017
Review Created: 08/19/2017 07:44 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 08/21/2017

Mr. Bagby, thank you so much for your kind words. We appreciate your business!

Kyle B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kyle's mother. She said they are very helpful. The young woman that heads up the business is very knowledgeable and extremely impressive.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Freddie F. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Freddie said they were informative and nice.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Christopher E. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christopher said this business could not have improved on anything.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/07/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Ray S., Team One Auto Group at Team One Auto Group responded on 08/24/2017

Thank you, Chris! We appreciate your business! -Amber

Jennifer A. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection "
Great service as always!!
Vehicle: Mitsubishi Outlander
Service Date: 07/28/2017
Review Created: 07/31/2017 08:10 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 07/31/2017

Thanks for your postive words! We're so happy to help you out. See you soon! -Amber

Mylea Q. on 07/29/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Mylea said the service was great, but the facility could have been cleaner.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/25/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Ethan C. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, Honest, Trustworthy People."
Traveling out of town I had an unfortunate breakdown 2 plus hours away from home. They were able to tow my truck, find what was wrong, get the part ordered and installed all in the same day! Amazing people to work with and one of the most professional garages I have had the pleasure to do business with.
Vehicle: Ford Police Interceptor
Service Date: 07/26/2017
Review Created: 07/28/2017 04:21 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 07/31/2017

Ethan, I'm so glad we were able to help you out! Best of luck with the new job! -Amber

David B. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Service was prompt and staff was super friendly and helpful. No pushy sales, just straightforward telling you what you need and what you might want to consider doing from a service perspective.
Vehicle: Toyota Sequoia
Service Date: 07/12/2017
Review Created: 07/26/2017 05:20 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 07/26/2017

Mr. Beyer, I'm so glad I am able to provide you excellent service. You are a pleasure to work with, and I'm more than happy to help! -Amber

Robert B. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the service was done quickly. It was done right and at a reasonable price.
Vehicle: Ford Focus
Category: Service
Service Date: 06/30/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Ray S., Team One Auto Group at Team One Auto Group responded on 07/31/2017

Thank you so much for your kind words! Hope to see you for your future repairs! -Amber

William S. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said this business worked with him. They picked him up, and dropped him off. He said they kept him informed, and it was a wonderful experience.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 07/11/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Ray S., Team One Auto Group at Team One Auto Group responded on 07/27/2017

Mr. Staley, Thank you for allowing us to service your vehicle. I hope all is well with the family. See you soon! -Amber

Efrrain R. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Efrrain said the business always gets everything done on time. They work with his schedule and they have good prices. He's never had an issue with the business.
Vehicle: Ford Focus
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Ray S., Team One Auto Group at Team One Auto Group responded on 07/27/2017

Thank you for your kind words! It was a pleasure helping you last week! -Amber

Kerry D. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have been going to Team One Auto for many years, and always had very good service."
Wonderful people and good service
Vehicle: Toyota Camry
Service Date: 07/20/2017
Review Created: 07/22/2017 02:15 AM
Ray S., Team One Auto Group at Team One Auto Group responded on 07/24/2017

Thank you so much for you positive words! We certainly appreciate you, and we're happy to help you in the future!  -Amber

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