Teton Toyota


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2743 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
Latest Review 5 months ago
Myra T. on 03/13/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"On second thought"
Failed to replace windshield wipers and vacuum car. Saw the previous car get vacuumed. Disappointed!
Service Date: 03/15/2017
Review Created: 03/13/2017 02:41 PM
CHERYL Z. on 12/10/2016
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"Fantastic customer service!"
I always found going to the dealer for service to be an awful experience. I'd have to leave my car for the entire day, or at best stand around in a dingy customer service area just off the maintenance bay. At Teton it was pleasant, comfortable, warm, clean, and quick. Everyone was courteous and helpful. You have a loyal customer in me!
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 11/29/2016
Review Created: 12/10/2016 08:09 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for leaving us such a great review, Cheryl. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

ERIK S. on 12/10/2016
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"Very Personable"
Great sales staff. Willing to work within my budget.
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 11/29/2016
Review Created: 12/10/2016 12:17 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for allowing us to earn your business, Erik. We appreciate your great review. Congrats on your new Toyota Corolla!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

NANCY C. on 12/10/2016
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"New 4Runner"
The sales staff and business manager were friendly and easy to work with.
Vehicle: TOYOTA 4RUNNER
Category: Sales
Sales Date: 11/29/2016
Review Created: 12/10/2016 11:13 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for allowing us to earn your business, Nancy. We're glad to hear everything went well, and we hope you love your new Toyota 4Runner. Congrats!


Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

TROY B. on 12/10/2016
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"Nice people"
Always a great experience at Teton Toyota.
Vehicle: LEXUS IS 350
Category: Service
Service Date: 11/29/2016
Review Created: 12/10/2016 04:26 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star review, Troy. We appreciate your business! 

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

CHRISTOPHER G. on 12/09/2016
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"Helpful on a budget"
My salesman was very helpful at finding me a vehicle that met my needs but was in my budget. They offered a reasonable amount on my trade too. I also liked that I didn't feel pressured.
He was even cool with using a test drive of one vehicle I was considering to visit the dealer's other lot to check out a similar car to compare them.
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 11/29/2016
Review Created: 12/09/2016 08:51 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for doing business with Teton Toyota, Christopher. We're glad to hear everything went well, and we hope you love your new Toyota Highlander. Congrats!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

STEVEN R. on 12/09/2016
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"Oil Change"
They took care of my oil change and chipped windshield all in one visit. I appreciated that they took my to and from work.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 11/30/2016
Review Created: 12/09/2016 07:07 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star review, Steven. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

VALERIE M. on 12/08/2016
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"Works with each person..."
Great at finding exactly what you want or need :-)
Vehicle: TOYOTA COROLLA
Category: Sales
Sales Date: 11/30/2016
Review Created: 12/08/2016 11:32 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for allowing us to earn your business, Valerie. We appreciate the great review, and we're glad to hear everything went well. Congratulations on your new Toyota Corolla!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

MATTHEW C. on 12/08/2016
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"Great sales team...Great Value!"
Highly recommend shopping and buying from Teton Toyota...Ask for Tyler!
Vehicle: TOYOTA PRIUS V
Category: Sales
Sales Date: 11/29/2016
Review Created: 12/08/2016 08:27 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for doing business with Teton Toyota, Matthew. We appreciate your kind words, and we hope you love your new Toyota Prius. Congrats!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

RAMONA L. on 12/08/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"routine maintenance appointment"
I have always had great service in the past on all of my vehicles. I was not real happy with this visit however. Normally when you pull up they come out to see what you need and yes I did have an appointment, no one came out so I went into the service department the lady that was working in there that day was on the internet and did not even realize I had walked in until I said something to her. She had to go find paperwork to make sure I had an appointment then told me it would be approximately 1 hour which I didn't have a problem waiting that is how long it normally takes. In the past everyone has always been so friendly and provided great customer service after this visit I'm not so sure anymore.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 11/30/2016
Review Created: 12/08/2016 05:33 PM
BRANDY W. on 12/08/2016
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"Customer Service"
When my scheduled service was not completed when I needed it, the Teton Toyota team made sure that I was taken care of with a rental car, that they paid for and they also fixed a rock chip in my windshield.
Vehicle: TOYOTA CAMRY
Category: Sales
Sales Date: 11/22/2016
Review Created: 12/08/2016 03:05 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for allowing us to earn your business, Brandy. We appreciate your kind words, and we're glad to hear our team treated you well. Take care!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

BRIGHAM R. on 12/08/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Usually, it has been a good experience- but a week after getting the oil changed we checked the engine coolant fluid and it was essentially empty. This causes me to wonder what else is forgotten."
See above
Vehicle: TOYOTA SEQUOIA
Category: Service
Service Date: 11/22/2016
Review Created: 12/08/2016 02:05 PM
CARL W. on 12/08/2016
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"Great Service, great people"
I made an appmt to get my vehicle serviced, I was greeted and moved ahead of those that did not make an appmt and was taken care of, very good, and completed in a short period of time. Great job!
Vehicle: TOYOTA TUNDRA 4WD TRUCK
Category: Service
Service Date: 11/21/2016
Review Created: 12/08/2016 05:41 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star rating, Carl. We appreciate you!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

STANLEY M. on 12/07/2016
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"Service review"
Good service, friendly and helpful
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 11/26/2016
Review Created: 12/07/2016 05:47 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for your kind words, Stanley. We'll see you next time!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

SANTIAGO M. on 12/07/2016
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"Great Customer Care with Friendly People."
It's always great to visit Teton Toyota. Friendly people and great customer service. The same can be said of their sales staff.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 11/23/2016
Review Created: 12/07/2016 02:23 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star review, Santiago. We appreciate your business!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

WILLIAM R. on 12/07/2016
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"Service Review"
Wonderful waiting room while service is being performed. Highly trust the sercice staff at Teton Toyota at this point. Love the vacuum and car wash.
Vehicle: TOYOTA TUNDRA 4WD TRUCK
Category: Service
Service Date: 11/28/2016
Review Created: 12/07/2016 10:29 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the great review, William. We appreciate your business, and this is so nice to hear. If there's ever anything you feel we can do better, please don't hesitate to let us know. Thanks!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

STEVEN F. on 12/07/2016
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"Vehicle service"
Best dealership around. Great people that know how to treat a customer.
Vehicle: HONDA ACCORD SDN
Category: Service
Service Date: 11/21/2016
Review Created: 12/07/2016 08:35 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star rating, Steven. We appreciate you!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

JANET E. on 12/07/2016
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"The people "
You always get help and everyone is really nice.
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 11/28/2016
Review Created: 12/07/2016 05:21 AM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for your kind words, Janet. We appreciate your business, and this is so nice to hear. We'll see you soon!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

JIM S. on 12/06/2016
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"Best Dealership "
Always treated great. Service is the best in our area.
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 11/26/2016
Review Created: 12/06/2016 07:33 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

We appreciate your great review, Jim. Thank you for your support! 

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

KURT M. on 12/06/2016
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"Best service in town"
Great ASM, FRIENDLY,
Vehicle: SUBARU IMPREZA WAGON
Category: Service
Service Date: 11/23/2016
Review Created: 12/06/2016 07:12 PM
Doug S., BDC Manager at Teton Toyota responded on 12/21/2016

Thank you for the 5 star rating, Kurt. We'll see you next time!

Doug Swanson
BDC Manager

Teton Toyota Scion / Teton Volkswagen

208-522-2911

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