The Auto Shop


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

148 Reviews

99% Would Recommend
Latest Review 8 months ago

Joe S. on 12/27/2016
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"Rusty bad"
Rusty Riley treats and talks to his employees like there nothing! He needs a good Bicth slap!
Service Date: 12/01/2016
Review Created: 12/27/2016 06:32 AM
Michael M. on 02/26/2016
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"Customer service is great."
Rusty always answers any questions and explains any trouble with your vehicle and if it is alright to drive or not, no pressure.
Vehicle: Chrysler PT Cruiser
Service Date: 02/25/2016
Review Created: 02/26/2016 08:39 AM
Maryann D. on 02/24/2016
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Spoke with Julie. She said she was very happy with the service done to her vehicle. It was done promptly. She was satisfied with the price.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/17/2016
Review Created: 02/24/2016
This review was collected via phone interview by Customer Research Inc.
Karen C. on 02/20/2016
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"Dependable service"
Quick, competent, courteous
Vehicle: Suzuki Grand Vitara
Service Date: 02/18/2016
Review Created: 02/20/2016 08:07 PM
Edward B. on 02/17/2016
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"Oil Change"
As always I receive very Prompt Service at a very Good Price!
Vehicle: Dodge Caravan
Service Date: 02/16/2016
Review Created: 02/17/2016 09:52 PM
Rebecca N. on 02/16/2016
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"Customer service "
Greatest friendliest service in town !!!
Vehicle: Honda Odyssey
Service Date: 02/15/2016
Review Created: 02/16/2016 08:06 PM
Vickie H. on 02/15/2016
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Vickie said she loved the employees at this business because they were honest, kind and prompt. She stated they were extremely helpful to her daughter when she brought in her first vehicle for service and they fixed it free of charge. She mentioned they always offered her good prices.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/11/2016
Review Created: 02/15/2016
This review was collected via phone interview by Customer Research Inc.
Teresa C. on 02/12/2016
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Teresa said this business has good service and she is always satisfied.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/09/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Jim R. on 02/12/2016
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Jim said this business provided polite, quick service. They did the job well.
Vehicle: Mazda 3
Category: Service
Service Date: 02/08/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Sean M. on 02/10/2016
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Sean said they did a good job.
Vehicle: Saturn SL2
Category: Service
Service Date: 02/05/2016
Review Created: 02/10/2016
This review was collected via phone interview by Customer Research Inc.
Bob G. on 02/06/2016
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Spoke with Bernadette. She said she is happy with their service and their follow through.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/03/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Evelyn M. on 02/06/2016
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Evelyn said she appreciates how well the business treats her. She said they make her feel like she can trust them.
Vehicle: Honda Civic
Category: Service
Service Date: 02/02/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Leslie Q. on 02/05/2016
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"Love The Auto Shop"
My husband & I love this place! They are honest as the day is long & they do a great job!
Vehicle: Jeep Cherokee
Service Date: 02/03/2016
Review Created: 02/05/2016 08:31 AM
Tim G. on 02/04/2016
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Tim said this business knew what they were doing. They were courteous and he has faith in them.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/01/2016
Review Created: 02/04/2016
This review was collected via phone interview by Customer Research Inc.
Theresa H. on 02/04/2016
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Theresa said she was very satisfied with service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/02/2016
Review Created: 02/04/2016
This review was collected via phone interview by Customer Research Inc.
Deby F. on 02/01/2016
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"Brake repair"
Had been informed by those at the Auto Shop that I needed my back brakes repaired. I did 'shop' around for pricing and found that the 'Auto Shop' did have the best price on the repair I needed. They do fantastic work at a reasonable price. They are also friendly and reliable. I'll definitely be returning to this business for future vehicle repairs.
Vehicle: Toyota Corolla
Service Date: 01/27/2016
Review Created: 02/01/2016 04:36 PM
Judy W. on 01/21/2016
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Judy said she drove one hour to have her vehicle serviced at the business. She was disappointed in the employee of the business' customer service. The cost and services provided to her vehicle are no longer comparable with other business's. When she returned to pick up her vehicle, it was filthy. For the amount of money she pays, they do not provide the added services which kept her returning time after time.
Vehicle: Honda Accord
Category: Service
Service Date: 01/15/2016
Review Created: 01/21/2016
This review was collected via phone interview by Customer Research Inc.
Rusty R. at The Auto Shop responded on 01/25/2016

Dear Judy, I think you may have us(The Auto Shop) confused with another shop, you were a new customer to us in January, at which time we performed a oil change on your Honda at a cost of $29.95, we also are located about 15 min from you in rough and ready. I hope we get this matter settled and you will be willing to write a new review, Thank You, Rusty(owner) Hope to see you again for your vechicle needs

Joe M. on 01/20/2016
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"Great as always! "
Quick & reliable as always. Service was great.
Vehicle: Hyundai Santa Fe
Service Date: 01/19/2016
Review Created: 01/20/2016 08:30 AM
Pam K. on 01/19/2016
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"service with a smile!"
Very responsive, helpful and great service.... with a smile!
Vehicle: Subaru Outback
Service Date: 01/15/2016
Review Created: 01/19/2016 09:27 AM
Rob S. on 01/11/2016
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Spoke with Mrs. Rob S. She said this business is really good and honest.
Vehicle: GMC Yukon
Category: Service
Service Date: 01/08/2016
Review Created: 01/11/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 148 in total