97% Would Recommend
Latest Review 5 days ago
Daniel E. on 09/20/2017
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Daniel said that Nicky was very caring and helpful. His air conditioner is still working.
Vehicle: Ford Escape
Category: Service
Service Date: 09/15/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 09/15/2017
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"Great Service"
I am always taken care of at The Auto Shop.... great service.
Vehicle: Volkswagen Jetta Sedan
Service Date: 09/12/2017
Review Created: 09/15/2017 09:14 AM
Jodie S. on 09/12/2017
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"Great experience "
Unlike other central Phoenix repair shops on Virginia, Auto Shop didn't try to strong arm me into anything. They just fixed my car, were super pleasant about it and offered to double check it for me before I went for emissions testing. Will be back!!
Vehicle: Toyota Matrix
Service Date: 08/16/2017
Review Created: 09/12/2017 02:43 PM
Jessica M. on 09/05/2017
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"Never changing mechanics!"
Trustworthy, reliable, well organized mechanic. The work they do is solid, I have never had to return on the same issue though their warranties make it possible.
Vehicle: Ford Focus
Service Date: 08/30/2017
Review Created: 09/05/2017 07:20 AM
Daisy H. on 08/31/2017
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"Great!"
The workers were very kind and they did my oil change in the time they said they would. Will definitely be going back.
Vehicle: Chevrolet Cruze
Service Date: 08/30/2017
Review Created: 08/31/2017 11:33 PM
Bill P. on 08/30/2017
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Spoke with Stacy. She said Mickey works with her and he is excellent at what he does. They are trustworthy and they go above and beyond for the customers.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/09/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Samantha A. on 08/27/2017
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"Great service and Fast!"
Had such a great experience here. Mick was one of the best providing excellent customer service unlike most shops who don't listen to your needs. My A/C was having problems and within a few hours they were able to fix it and send me on my way. Would recommend this to anyone who lives downtown for fast and friendly service!
Vehicle: Ford Focus
Service Date: 08/25/2017
Review Created: 08/27/2017 01:17 PM
Jocelin M. on 08/25/2017
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"Mickey. "
You always take such great care of me and my vehicles. I recommend you every chance I get!
Vehicle: Mazda CX-5
Service Date: 08/24/2017
Review Created: 08/25/2017 08:25 PM
Chelsea G. on 08/20/2017
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"Helpful and Friendly"
Super quick, efficient help fixing my vehicle! Greatly appreciated and would definitely return!
Vehicle: Jeep Grand Cherokee
Service Date: 08/18/2017
Review Created: 08/20/2017 08:41 PM
Matt M. on 08/08/2017
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Matt said the staff at this business were straight forward and friendly. They seemed trustworthy. They provided good customer service and quick communication. They had very detailed information.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/01/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Syndee P. on 07/31/2017
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"Always willing to follow up on the car if something doesn't seem right. Always willing to answer your questions."
Always willing to follow up on the car if something doesn't seem right. Always willing to answer your questions. And always respectful and courteous.
Vehicle: Mazda Mazda3
Service Date: 07/11/2017
Review Created: 07/31/2017 03:46 PM
Anthony W. on 07/29/2017
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"Quality, Friendly Service"
My fiancé got his car serviced here for over six years before getting a new car they always did a great job. I started taking my car there and they are fantastic. I will never take my car to another shop.
Vehicle: Honda Civic Cpe
Service Date: 07/27/2017
Review Created: 07/29/2017 03:13 AM
Tambera M. on 07/26/2017
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"Communication the key in any relationship"
Professional, personable and efficient all the time.
Vehicle: Chrysler Voyager
Service Date: 07/20/2017
Review Created: 07/26/2017 12:01 PM
Leland G. on 07/26/2017
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Leland said there's no way they've could've impressed him more than they did.
Vehicle: Honda Element
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Joe T. on 07/26/2017
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Joe said the employees do what they say their going to, take care of him and keep his vehicle running. Dan, the owner, and Nicky, the manager, are both great.
Vehicle: Ford F-150
Category: Service
Service Date: 06/28/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Patti B. on 07/23/2017
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"Conscientious and honest"
The Auto Shop has been taking care of my car for years. They go above and beyond. I would recommend them to anyone who wants an honest and expert garage to keep their vehicle in shape.
Vehicle: Toyota Corolla
Service Date: 07/18/2017
Review Created: 07/23/2017 02:10 PM
Catherine G. on 07/23/2017
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"always fair and honest"
They are always fair and honest and the pricing is fair.The staff is very professional,friendly and courteous
Vehicle: Chevrolet Malibu
Service Date: 07/21/2017
Review Created: 07/23/2017 05:08 AM
Angel C. on 07/21/2017
Recommended badge inactive Recommended
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"Rip off"
Overpriced service...
Vehicle: Ford Taurus
Service Date: 07/20/2017
Review Created: 07/21/2017 11:05 PM
Jeffrey F. on 07/20/2017
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"Great so far"
Just went for an oil change put they treated me like a valued customer. I went there because of the high customer satisfaction ratings and I witnessed it first hand. Clean shop in a nice part of town. I'll be going back for all other work
Vehicle: Nissan 350Z
Service Date: 07/13/2017
Review Created: 07/20/2017 06:39 PM
Corey C. on 07/20/2017
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Corey said he had a pretty good experience with this business. They treated him well.
Vehicle: Honda Civic
Category: Service
Service Date: 07/13/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
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