The Auto Shop

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

326 Reviews

99% Would Recommend
Latest Review 8 months ago

Review for The Auto Shop
Greg T. on 05/09/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Greg said he was disappointed the business was not able to resolve his vehicle's problem. The mechanic told him upfront he could not promise he would be able to fix the issue. Greg was happy with the overall service received and would return for service again in the future.
Vehicle: Honda Civic
Category: Service
Service Date: 05/02/2014
Review Created: 05/09/2014
This review was collected via phone interview by Customer Research Inc.
Jim a., Owner at The Auto Shop responded on 05/12/2014

Hi Greg this is Jim and I am the owner of The Auto Shop..  I am sorry we could not solve your problem,  we can  but that will require more in depth work.  We did everything we could with what you and Bob agreed on ..  Hope we can get it completly repaired at some point..   Please call us if you have any questions.  

Your rating of 3 stars is a bit confusing since we did everything we could to the best of our resources.  I think a higher rating would be fair.  
         Thanks again for your business.   Hope to see you in the future
Jim Barlogio
The Auto Shop