ReScore Reviews™ (6)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Vance S. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly competent service."
The folks here are very nice, they take the time to explain and show you what the options are.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 08/18/2017 12:51 PM
Denise P. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 06:06 PM
Henry T. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Always pleased with service and customer care
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 08/07/2017 07:37 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/10/2017

Thanks we look forward to seeing you on your next service

Keith Roach
Parts and Service Director
301 724-6310
Janice P. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very fast, efficient and extremely nice."
Couldn't believe how fast the service was. Very nice and courteous people.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 11:10 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/10/2017

Thank you, we look forward to seeing you in the future

Keith Roach
Parts and Service Director
301 724-6310
Charles S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant staff and constant updating of progresws"
Will continue coming to Thomas Subaru
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/04/2017 01:17 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/10/2017

Thank you, glad your experience was good

Keith Roach
Parts and Service Director
301 724-6310
Paul H. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team. Great work."
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 08/01/2017 07:54 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/02/2017

Thank you, we look forward to seeing you in the future.

Keith Roach
Parts and Service Director
301 724-6310
David G. on 07/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thomas Hyundai Express Service"
This is an excellent feature of the dealership and provides an afford, fast and professional service
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 07/30/2017 04:30 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/02/2017

Thank you. Please continue to use the Express Service. 

Keith Roach
Parts and Service Director
301 724-6310
Ansel S. on 07/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thomas Hyundai is close to my home plus I purchased 4 vehicles so I like the service and people who work there."
The people are great to work with in purchasing a new vehicle. I truly would recommend Thomas.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 07/26/2017 07:13 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/02/2017

Thank you. Is there something we could better to get 5 stars? Let me know.

Keith Roach
Parts and Service Director
301 724-6310
Sharon B. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous service."
I appreciate the free oil change and express service. Their multi-point inspection alerted me to the need for a few repairs which they were able to do without a return visit.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/26/2017 05:35 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 08/02/2017

Thank you, please continue to use the express service.

Keith Roach
Parts and Service Director
301 724-6310
Verified Customer on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No appointment needed"
Love that I don't need an appointment and the service is very timely. Staff are customer oriented.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/24/2017 10:32 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/24/2017

Thank you for kind review please come back!

Keith Roach
Parts and Service Director
301 724-6310
Verified Customer on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 07/20/2017 08:30 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/21/2017

Thank you, we look forward to seeing you in the future.

Keith Roach
Parts and Service Director
301 724-6310
Verified Customer on 07/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They did all tjey could I guess"
Have none
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/19/2017 05:25 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/21/2017

I'm sorry about the finding on your vehicle. I would be happy to check out it from a cold state if we could arrange that. Please let me know and thank you.

Keith Roach
Parts and Service Director
301 724-6310
Carl B. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/17/2017 02:05 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/21/2017

Thank you 

Keith Roach
Parts and Service Director
301 724-6310
Paul G. on 07/16/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
" honesty"
I think honesty makes Thomas different from others
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/16/2017 07:00 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/17/2017

I'm sorry it took longer than usual for your oil change and tire rotation. 

Keith Roach
Parts and Service Director
301 724-6310
Gurney B. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No problem getting my car serviced at my convience. Always fair price."
I would and have recommended Thomas Hyundai to friends and family.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/14/2017 12:50 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/17/2017

Thank you for the kind review. We look forward to doing business in the future. 

Keith Roach
Parts and Service Director
301 724-6310
Stephen F. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Swift Sonata Service "
Thomas Hyundai was able to take the Sonata in through the Express Lane, diagnose the battery problem, replace it, and also complete a recall item swiftly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/05/2017
Service Type: Repair
Review Created: 07/10/2017 05:21 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/11/2017

Thank you, we look forward to continued service in the future.

Keith Roach
Parts and Service Director
301 724-6310
Verified Customer on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
Was in and out in short time.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 01:57 PM
ROBERT R. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast efficient service"
Happy with this service overall
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/29/2017
Service Type: Repair
Review Created: 07/08/2017 08:34 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/10/2017

Thank you. 

Keith Roach
Parts and Service Director
301 724-6310
Verified Customer on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
In and out quickly - no wasted time.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/08/2017 01:34 AM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/10/2017

Thank you, hope to see you on your next oil change.

Keith Roach
Parts and Service Director
301 724-6310
Susan P. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great fast service and good pricing
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/23/2017
Service Type: Maintenance
Review Created: 07/05/2017 04:23 PM
Keith R., Parts and Service Director at Thomas Hyundai responded on 07/10/2017

Thank you, glad you had a great experience. 

Keith Roach
Parts and Service Director
301 724-6310
Displaying Review 1 - 20 of 315 in total