Thoroughbred Collision Center-Auburn


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

672 Reviews

96% Would Recommend
Latest Review about 2 years ago

Review for Thoroughbred Collision Center-Auburn
Russell D. on 09/21/2011
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Russell said he had to call the business throughout the whole process and he never got a call back. He was not completely satisfied with the quality of the body work because the side mirror that got hit and the paint that was scraped off was not even touched. The panel underneath the drivers door was also not touched at all. He was not completely satisfied with the paint work performed and the business did not repair his vehicle to satisfaction on the first visit because of the reasons already stated. His vehicle was ready 1 day later than promised because the business told him they nicked it after the paint job so they had to redo it. He was not completely satisfied with the courtesy and professionalism of the personnel and he would not recommend this business to others because of the reasons already stated.
Category: Collision
Service Date: 09/16/2011
Review Created: 09/21/2011
This review was collected via phone interview by Customer Research Inc.