Auburn, WA 98001
2.6 miles away
"Rodney said this business met his expectations and he hasn't had any problems. There was a lot of..."
Review for Thoroughbred Collision Center-Auburn
Debra B. on 05/13/2011
Debra said her vehicle was not fixed the way she wanted the first time, but when she picked up her vehicle most recently, she was happy with the repair.
Service Date: 04/14/2011
Review Created: 05/13/2011
This review was collected via phone interview by Customer Research Inc.
Leonard at Thoroughbred Collision Center-Auburn responded on 05/23/2011
Hello Debra-Thank you for your feedback regarding your experience at our Thoroughbred Auburn location. Glad to hear that the manager has addressed the additional damage not found originally to your vehicle. Giving our customers top quality service is our number 1 priority and hopefully our immediate steps to resolve the concerns has ensured a positive experience. We want to thank you for giving us the opportunity to earn your business. Sincerely, Leonard L VP Operations Thoroughbred Collision Centers