Kent, WA 98031
2.2 miles away
"When I showed up to pick up the car I had to wait 45 minutes to get it, and I had to return for..."
Review for Thoroughbred Collision Center-Kent
Don B. on 11/30/2011
Spoke with Susan. She said she was not completely satisfied with the way the insurance company handled her claim because she had been hit by an uninsured driver. Since her insurance company hadn't gotten the police report yet, they wouldn't take her word for it so they put the accident under her collision insurance and charged her a $1,000 deductible. She was not happy about that. She stated she thinks this business was really great and easy to work with when a customer had just been in a stressful situation like being in an accident. This was her second time going to this business and she just really likes them.
Service Date: 11/14/2011
Review Created: 11/30/2011
This review was collected via phone interview by Customer Research Inc.