business image

Thoroughbred Collision Center-Mill Creek

Average Score
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(9 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Contact
(253) 482-1900
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
18002 Bothell-Everett Hwy. Mill Creek, WA 98012
Thoroughbred Collision Center-Mill Creek's Reviews
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(9 Reviews)

RD
Rachell D.
Washington
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2013
verified customer Verified Customer
Category: Collision
Rachell said the vehicle had to be returned to the business twice to get the repairs corrected after the original visit. It is currently there. When she picked up the vehicle the first time, they did not repair the damage to the bumper but simply painted over it. There was also a problem with the clear coat but she did not elaborate. The second time she picked up the vehicle the bumper was not correctly aligned and there were black specks in the paint. The vehicle was not ready on time since she had to return it to have the work performed correctly. She also noted the first time it was there, they forgot to call her to pick it up. While the woman at the front desk was nice, the man she dealt with seemed to be irritated with her particularly when she told them what was wrong and wanted it corrected. She would not recommend them for the reasons mentioned.
Not Recommended
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,725 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(902 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(135 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,298 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(390 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.