Lynnwood , WA 98037
4.2 miles away
"Sequoia said there were some items that were not finished when she picked up her vehicle. She chose..."
Review for Thoroughbred Collision Center-Mill Creek
Colette R. on 08/08/2013
Colette said Jeff, her estimator, told her she would get her vehicle back in a few hours, but she got it back a week late because parts had to be ordered. This business did everything she asked of them regarding the body work. Her vehicle wasn't painted. She didn't file a claim with her insurance. She paid out of pocket. She had body repairs done a couple of years ago by another auto repair business, and when she picked up her vehicle they went over the vehicle with her, and explained everything they did. This busness did not go over the vehicle with her, nor did they explain what they had done.
Service Date: 07/31/2013
Review Created: 08/08/2013
This review was collected via phone interview by Customer Research Inc.