Thoroughbred Collision Center-Mill Creek


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review about 2 years ago

Review for Thoroughbred Collision Center-Mill Creek
Devon L. on 10/02/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Devon said when the business called and told him the vehicle was ready she found that they had not replaced the windshield, which had a crack down its entire length, and it would have been illegal to drive in that condition. The side window was not properly tinted. She did not accept the vehicle and she insisted that the windshield should be replaced. After the windshield was replaced the vehicle was returned to her with shards of glass inside of it. They did not set a due date. The vehicle was at this business for a month. She will not recommend this business because of her bad experience. She said her preferred mechanic no longer recommends this business because of other customers that claimed they did not have good experiences.
Category: Collision
Service Date: 09/26/2013
Review Created: 10/02/2013
This review was collected via phone interview by Customer Research Inc.