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Thoroughbred Collision Center-Mill Creek

Average Score
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(9 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average

Business Details

Contact
(253) 482-1900
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
18002 Bothell-Everett Hwy. Mill Creek, WA 98012
Thoroughbred Collision Center-Mill Creek's Reviews
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2.0
(9 Reviews)

RB
Roger B.
Washington
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2013
verified customer Verified Customer
Category: Collision
Roger said they did a good job on the repair, but they did not communicate well. There was a lack of communication. There were issues that they did not share with him. When he dropped his vehicle off they asked him how often he wanted them to contact him. He told them he wanted them to call him every two days, but they did not do it. His vehicle was not ready when promised. It was ready a week late because they tried to get used replacement parts. He said it was very inconvenient. He had to pay for the rental vehicle because there was an insurance problem. The entire rental was charged to his credit card, except for two days that this business paid for. They obtained three grills, but none of them were useable. They finally ordered a new one from Ford. He said they should have ordered the new grill right away. The final work was fine.
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