Thoroughbred Collision Center-Mill Creek

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1188 Reviews

95% Would Recommend
Latest Review almost 2 years ago

Review for Thoroughbred Collision Center-Mill Creek
Beth M. on 01/28/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Beth said everyone at this business is nice, but part of the repairs included the latch on her lift gate, which is still not working properly. She picked up the vehicle and realized the latch was still not latching, so she went back and waited over an hour for the repair to be done again. The latch is still not latching properly. She will be taking the vehicle back for a third time to have it repaired. She is not completely satisfied with the body work because of this. She is not completely satisfied with the way the insurance company handled the claim because she was sent half and hour away and wanted to be sent somewhere closer. She would not recommend this business to others for the reasons mentioned.
Category: Collision
Service Date: 01/20/2014
Review Created: 01/28/2014
This review was collected via phone interview by Customer Research Inc.