Tire Stops Inc


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

64 Reviews

97% Would Recommend
Latest Review over 5 years ago

Thierry D. on 04/23/2012
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Thierry said this business got the job done as agreed and did it well. This business told him everything in advance and followed-up as well. He is happy with the work.
Category: Service
Service Date: 03/30/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.
Celina R. on 04/23/2012
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Celina said her service was great.
Category: Service
Service Date: 04/12/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.
Matt B. on 04/21/2012
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Spoke with Matt. He said the service was good. After the tire rotation they left a hubcap loose. The hubcap later fell off while driving.
Category: Service
Service Date: 04/09/2012
Review Created: 04/21/2012
This review was collected via phone interview by Customer Research Inc.
Carter T. on 04/13/2012
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Carter said he is very satisfied. The business was honest, skilled and professional.
Category: Service
Service Date: 04/09/2012
Review Created: 04/13/2012
This review was collected via phone interview by Customer Research Inc.
Kathy F. on 04/13/2012
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Kathy said this business was really good.
Category: Service
Service Date: 04/12/2012
Review Created: 04/13/2012
This review was collected via phone interview by Customer Research Inc.
Jeanne C. on 04/13/2012
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Jeanne said it was excellent. The guy came and got her, he walked her through everything, she just loved the experience, it was the best experience she ever had, and she would highly and absolutely recommend them to anyone. It was fantastic.
Category: Service
Service Date: 04/07/2012
Review Created: 04/13/2012
This review was collected via phone interview by Customer Research Inc.
Jennifer M. on 04/03/2012
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Spoke with Travis. He said Mike is very honest, personable, and the service was quick.
Category: Service
Service Date: 03/30/2012
Review Created: 04/03/2012
This review was collected via phone interview by Customer Research Inc.
Rich O. on 04/03/2012
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Spoke with Michelle. She said this business does what they say they are going to do and they always do it on time. She mentioned they don't charge her for work she isn't having done but she would not elaborate.
Category: Service
Service Date: 03/30/2012
Review Created: 04/03/2012
This review was collected via phone interview by Customer Research Inc.
LESLIE/WILLIAM M. on 03/28/2012
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"Extra Effort"
The oil drain plug was discovered to be stripped, Jack went to extras efforts to save me monies and do the job right, thanks!
Vehicle: Volkswagen Passat
Service Date: 03/27/2012
Review Created: 03/28/2012 07:46 AM
Le Roy C. on 03/23/2012
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Le Roy said he has been using this business since before it was Tire Stops. Everyone in his family uses this business. They are happy with the service.
Category: Service
Service Date: 02/29/2012
Review Created: 03/23/2012
This review was collected via phone interview by Customer Research Inc.
Angelica R. on 03/21/2012
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Angelica said this business did exactly what she wanted.
Category: Service
Service Date: 03/01/2012
Review Created: 03/21/2012
This review was collected via phone interview by Customer Research Inc.
Stephen L. on 03/21/2012
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Stephen said he knew them because they did work for him before. They were recommended by his brother-in-law. They did good work and he has recommended them to others.
Category: Service
Service Date: 03/02/2012
Review Created: 03/21/2012
This review was collected via phone interview by Customer Research Inc.
Michael P. on 03/12/2012
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Michael said he is totally frustrated because the person who was working on his daughter's vehicle stole $400 and an iPod from her glove compartment. He said his daughter thought it was okay to leave it in there because she didn't think they would search around her vehicle. He has talked to the manager, who has denied any wrong doing. He said he had to file a police report against them. He would not recommend this business for the above reason.
Category: Service
Service Date: 03/06/2012
Review Created: 03/12/2012
This review was collected via phone interview by Customer Research Inc.
Jack V. at Tire Stops Inc responded on 03/21/2012
I want to start off by saying that I needed the wheel lock in order to fix the brakes and replace the tires. I called Michael Porras to ask where the lock is. He told me that It has to be in the car somewhere and authorized me to search inside the car. I was never warned that there would be valuables. We searched the car, and saw a big mess of things which made it very difficult to find ANYTHING in the car, it had items like laundry, dirty plates, forks, all kinds of papers, clothing, and I gave up the search. I called them again, he then called his daughter and asked where the lock is and they too were unsure of where the lock can be found. He then called back and said, It has to be in the car somewhere. We then found the lock inside an envelope. I called him the next day to clarify the accusation and he decided not to show up. I have been in business for over 20 years and have never been accused of such a thing. I wouldnt want to ruin my reputation as a business for any such valuables. At first, I was accused of stealing $350, then it was increased to $380, and now it is $400. This leads me to a conculsion that she is unsure of the fact that she even had money in the glove compartment. As a responsible driver, she should have known where the lock is in cae of emergency situations. She was always unsure of where things were and what she exactly had in the car. Especially due to the fact that her car was very unorganized.
Kathy C. on 03/12/2012
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Kathy said this business provides good service.
Category: Service
Service Date: 03/08/2012
Review Created: 03/12/2012
This review was collected via phone interview by Customer Research Inc.
Debbie H. on 03/12/2012
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Debbie said this business has always been good and the price is usually lower than initially quoted. She was slightly dissatisfied that the business did not inform her that the necessary parts were not in stock and they would have to be ordered, which delayed her vehicle by about 2 hours. This business was supposed to contact her in enough time that she could walk to the business to pick up the vehicle, but she did not receive a call from them. She said she loves this business and she would definitely recommend them.
Category: Service
Service Date: 02/25/2012
Review Created: 03/12/2012
This review was collected via phone interview by Customer Research Inc.
Mario H. on 03/05/2012
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Mario said the service is very good.
Category: Service
Service Date: 02/28/2012
Review Created: 03/05/2012
This review was collected via phone interview by Customer Research Inc.
Kyle C. on 02/23/2012
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Kyle said they were great. It was easy, they were quick, the work was done in the time they estimated, and the estimate was accurate. as to what they'd said it would be. It was a good experience and he'll be back again.
Category: Service
Service Date: 02/18/2012
Review Created: 02/23/2012
This review was collected via phone interview by Customer Research Inc.
Chris D. on 02/20/2012
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Chris said his service visit was really good.
Category: Service
Service Date: 02/16/2012
Review Created: 02/20/2012
This review was collected via phone interview by Customer Research Inc.
Sam V. on 02/14/2012
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Sam said this business went out of there way to get his business and make him happy.
Category: Service
Service Date: 02/11/2012
Review Created: 02/14/2012
This review was collected via phone interview by Customer Research Inc.
Bernard A. on 02/13/2012
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Bernard said the business was handy and he got a good deal.
Category: Service
Service Date: 02/09/2012
Review Created: 02/13/2012
This review was collected via phone interview by Customer Research Inc.
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