95% Would Recommend
Latest Review 3 days ago
Mark M. on 09/22/2017
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Mark said this business was very cooperative and helpful. They were very informative.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 09/02/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 09/19/2017
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Kevin said he had a flat tire that he needed to fix very quickly and the business was able to get it done in an hour to an hour and 30 minutes.
Vehicle: Saturn SC 3dr
Category: Service
Service Date: 09/16/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Andy L. on 09/19/2017
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Andy said the business did a great job and he's very happy with the way things turned out.
Vehicle: Dodge Charger
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
MIKE J. on 09/17/2017
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"Great staff"
Alex, Sam and all the guys at tire traxx always take great care of me. Always feel welcome when I walk in the door and they have the absolute best prices in town
Vehicle: Chevrolet Cavalier
Service Date: 09/05/2017
Review Created: 09/17/2017 08:27 AM
Gail L. on 09/15/2017
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Gail said the business did what they said they would do. She said she thinks she found someone she can trust which is important.
Vehicle: Mercury Sable
Category: Service
Service Date: 08/30/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike J. on 09/15/2017
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Mike said the staff takes good care of him, he feels welcome and they take great care of his vehicle. They have some of the best prices and those prices can't be beat.
Vehicle: Buick Regal
Category: Service
Service Date: 09/01/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
LUIS E. on 08/21/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"0 stars"
Downright horrible customer service. I went there for new brakes and rotors and they didn't properly install the front ones. A half hour into driving my vehicle after they worked on it, my car skidded to a stop because they didnt use the proper torque values to secure the brake shoe that holds the calipers. When I took the tires off there was a missing bolt on each of the front brake shoes/calipers. The other bolts were secerued loosely and no locktite was on the bolts. They over tightened the lug nuts to the point where I had to use a 350 lb. air impact to get them off. They tried to accuse me of taking the bolts out myself and just trying to get a free brake job. I had to argue with them for over an hour to get my refund back for just the service part alone. They were very disrespectful to my family and I when I tried to negotiate terms for their lack of service on their end. I don't recommend dealing with these people because they aren't very considerate towards their customers, especially when they were the ones who did a horrible job. My life could have been endangered because of their lack of service and care towards me and my vehicle. I strongly advise you, to stay away from this place.
Vehicle: Jeep Liberty
Service Date: 08/19/2017
Review Created: 08/21/2017 03:38 PM
Arshon H. on 08/15/2017
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Arshon said the customer service was excellent.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/21/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 08/14/2017
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Mike said the business does a good job and they are easy to work with.
Vehicle: Ford F-150
Category: Service
Service Date: 07/12/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Rodney M. on 08/10/2017
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Rodney said this business was great. Sam was helpful.
Vehicle: GMC Canyon
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Drew S. on 08/09/2017
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Drew said he thought they did a good job.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 07/25/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Nick P. on 08/09/2017
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Nick said the business did a really good job fixing his rims and they had a friendly staff.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Josa B. on 08/09/2017
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Josa said the service was very good and the employees were professional. They gave him the help he needed.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Jonte E. on 08/08/2017
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Jonte said this business did a good job.
Vehicle: Dodge Challenger
Category: Service
Service Date: 07/24/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Steven T. on 08/07/2017
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Steven said this business did a good job but they were a little slow.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 08/04/2017
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John said he trusts this business, they are true to their word and he has recommended them to others.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/29/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Martha M. on 08/04/2017
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Martha said the business explained in great detail what they were going to do on her vehicle and they provided her with an estimate.
Vehicle: Ford Escape
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
LAKESHA H. on 08/01/2017
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"the greatest customer service ever "
I really appreciate all the hard work they did to my car and the customer service was outstanding they really know how to treat they customer and i would recommend them to anybody because they do quality work and i just want to say thanks for doing a outstanding job👍🏽👍🏽👍🏽👍🏽👍🏽
Vehicle: Buick Regal
Service Date: 07/29/2017
Review Created: 08/01/2017 04:15 AM
Michael T. on 07/26/2017
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Michael said this business gives him great service every time. They treat him well.
Vehicle: Dodge Sprinter
Category: Service
Service Date: 07/24/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Jay C. on 07/24/2017
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Jay said this business has good customer service. They do good work, and they get the job done.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
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