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Titus-Will Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)
68
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
118
Total ReScores
4.0
ReScore Average
68
Net Promoter Score ®

Business Details

About

Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs. Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(360) 357-5515

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
2255 Carriage Loop SW Olympia, WA 98502
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)

GM
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GARY M.
Rainier, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Free lifetime oil changes for two vehicles,
I had a good experience buying the car at the dealership, but My trip back to the service department for my first oil change on 4-1-15 was not as good. They told me it would take about an hour, and after about an hour and one half I asked about my car and with in about 15 more minutes a I finally got it back. I have never had to wait that long for a scheduled oil change at any other place or any other dealership. I hope it was just a one time snafu.
Recommended
Jenn B. from Titus-Will Hyundai responded on 04/15/2015 08:36 AM

Gary,I apologize that your wait time was extreme . Normal wait time is aprox an hour with write up, service and vacuum. I will look into your visit time and see what the hold up may have been and again I am sorry for your lengthy visit.

Jen Backman
Titus Will Hyundai

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