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Titus-Will Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
118
Total ReScores
4.0
ReScore Average
68
Net Promoter Score ®

Business Details

About

Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs. Titus-Will was established in 1938 and is now Washington's largest volume auto group! Titus-Will Hyundai is located in Olympia, WA. Call us today or come by and visit our top-notch Service Department. We are here to help you with all of your vehicle repair and maintenance needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(360) 357-5515

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
2255 Carriage Loop SW Olympia, WA 98502
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,536 Reviews)

Verified Customer
Olympia, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/03/2015
Service Type: Maintenance
verified customer Verified Customer
Category: Service
change oil first time
They did not vacuum my car and did not go over paper work
Recommended
Jenn B. from Titus-Will Hyundai responded on 06/03/2015 11:09 AM

I am very sorry to hear that your visit with us was not 100% satisfactory. I have addressed the vacuum issue and apologize for them missing that step. It is part of the service and I am not sure where the ball got dropped but the porters have been advised that EVERY car will get a complete process check. I apologize that the paperwork was not properly discussed. It was your first service and your inspection checked out perfectly. I hope your next visit with us will win back your satisfied visit.

Jen Backman

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