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TJ's Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,892 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
3.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Welcome to TJ's Auto Center Inc. a full service facility specializing in Fuel Injection, Heating, Tune-ups, Ignition, Alternators, Starters, Air Conditioning and most everything you need to keep your Domestic or Foreign car running like new. We feature our quick no appointment "Lightning Lube". Drive in and get an oil, lube and filter Welcome to TJ's Auto Center Inc. a full service facility specializing in Fuel Injection, Heating, Tune-ups, Ignition, Alternators, Starters, Air Conditioning and most everything you need to keep your Domestic or Foreign car running like new. We feature our quick no appointment "Lightning Lube". Drive in and get an oil, lube and filter while you wait. Stop by TJ's today and give your car that well deserved oil change regularly, and receive a $2.00 discount good on your next oil change at TJ's "Lightning Lube". Call for an appointment at 815.399.2886 and our professional staff will repair your car quickly and at very competitive prices. Our hours are 7:30 am to 5 pm Monday through Friday. We're located on the corner of East State and Fairview in Rockford so stop by for a visit soon. Thank you from the owners and the staff of TJ's Auto Center Inc. and Lightning Lube. ...more

Categories
Auto Maintenance, Repair Shop, Towing Service
Contact
(815) 399-2886

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3427 E. State St Rockford, IL 61108
TJ's Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,892 Reviews)

WI
William I.
Rockford, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2015
verified customer Verified Customer
Category: Service
Spoke with Sheila. She said this business did a diagnostic and fixed what the machine said was wrong. She was charged $400 for this repair, but that was not the problem. They thought her on board computer needed to be fixed and they were going to charge her $1000 for this repair. She had someone outside of this business pick up her vehicle. She spent $300 for the crank shaft sensor repair and now her vehicle is working. She would not recommend others to this business over the issues already mentioned.
Not Recommended
Tim J., Owner from TJ's Auto Center responded on 03/06/2015 10:53 AM

Sheila,

I was just wondering did you end up taking it to two different places besides us? Because we only charged you for the tow which was $65. We didn't feel right in charging for anything for diagnosis because we couldnt fix it. Feel free to call me if you even want to, but we quoted some possibilities, but didn't charge you anything but the $65 tow, only because we have an outside source that tows for us. I don't blame you for not being happy with us, but I thought I was doing the right thing by not charging you for anything including our time and parts etc. I just don't want to be blamed for something that wasn't true.

TIM JAVUREK
TJ's Auto Center
815-399-2886
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