ReScore Reviews™ (11)

ReScore
Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5rating 4.2727245
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Carol N. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They got me in quick after talking with a person on the phone to schedule."
Excellent
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 11:15 AM
Tammi T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+ service"
Everyone is always nice and fast
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 07:45 PM
Dan N. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice friendly atmosphere"
Clean shop and nice waiting room
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 05:44 PM
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly"
Service started as soon as I dropped the keys and was finished very quickly. Oil change, wash and vacuum and still at work at 8.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:38 PM
Chris K. at Todd Archer Hyundai responded on 08/17/2017

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Michael C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The one on one with each other"
I have two vehicles they work on both of them I've never had a problem I recommend my friends to Todd Archer Bellevue service center
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:28 PM
Chris K. at Todd Archer Hyundai responded on 08/16/2017

Michael, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. I'll pass the good words to Chet.

RAYMOND C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really nice team of people"
You guys are great thanks for all your help. See ya again soon!!!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 03:23 PM
Chris K. at Todd Archer Hyundai responded on 08/15/2017

Thank you Raymond for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fabulous Service"
I appreciate the care and concern that the Todd Archer staff gave for my routine check up. They were friendly, courteous and very efficient in taking care of my Tuscan.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:50 AM
Chris K. at Todd Archer Hyundai responded on 08/15/2017

Thank you so much for filling out the review and for the great feedback. We're happy you were pleased with our service department. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice Oil Change"
I only wish they washed my car like they normally do.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/11/2017 10:14 PM
Chris K. at Todd Archer Hyundai responded on 08/14/2017

Thank you so much for filling out the review and for the great feedback. Sorry about the car wash. Bring it by anytime and we'll clean it for you. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service. "
It was done earlier than expected.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/06/2017 10:33 AM
Chris K. at Todd Archer Hyundai responded on 08/07/2017

Thank you so for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Sarah B. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Even with their computers down the day we came in, everything was just as you would expect. Car was clean and it was all down in the time they said it would be.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/04/2017 01:00 PM
Chris K. at Todd Archer Hyundai responded on 08/04/2017

Sarah, thank you so for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. Computers are now fixed. Life's much easier now.

Verified Customer on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Great people and very friendly and efficient service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/04/2017 06:26 AM
Chris K. at Todd Archer Hyundai responded on 08/04/2017

Thank you so for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and fast service "
I know whenever I come into Todd Archer I can expect the best service. It's hard to know who you can trust when it comes to car maintainence but Todd Archer is the exception.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/03/2017 03:00 PM
Chris K. at Todd Archer Hyundai responded on 08/03/2017

Thank you so much for filling out the review and for the great feedback. We try our best to treat everyone like family. We're glad your part of ours. See you next service. Thanks again. Todd Archer Service Team.

Janet K. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are friendly and timely and do up-sell"
In the past, I could get an oil change the same day or next day, now it takes a week----too long
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/03/2017 10:44 AM
Chris K. at Todd Archer Hyundai responded on 08/03/2017

Janet, thank you for filling out the review and for the great feedback. Sorry about the time it takes to get into service. We have customers driving from far away for service. We are extremely busy shop. We're in the process of expanding the dealership. That will definitely help. See you next service Janet. Thanks again. Todd Archer Service Team.

JUDY A. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly Staff"
Greaat to work with
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 06:25 PM
Chris K. at Todd Archer Hyundai responded on 08/03/2017

Thank you Judy for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Quick and easy
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 07/31/2017 03:49 PM
Chris K. at Todd Archer Hyundai responded on 08/01/2017

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your service visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Gwen T. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and accommodating "
I feel that I am receiving honest and fair recommendations for whatever service I need
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 07/31/2017 12:44 PM
Chris K. at Todd Archer Hyundai responded on 07/31/2017

Thank you Gwen for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

ALLISON D. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
Archer personnel went over and beyond what was expected.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 07/31/2017 12:42 PM
Chris K. at Todd Archer Hyundai responded on 07/31/2017

Allison, thank you for filling out the review and for the great feedback. We're happy everything went well during your service visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Zachary S. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Timely service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/30/2017 07:08 AM
Chris K. at Todd Archer Hyundai responded on 07/31/2017

Zach, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Nick S. on 07/29/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Tire marked as Complete Not Complete"
My rear passenger tire gets low on air every 4 weeks or so. After the scheduled tire rotation, I planned for the tire to be in a different location. It wasn't.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/29/2017 07:15 PM
Chris K. at Todd Archer Hyundai responded on 07/31/2017

Thank you Nick for filling out the review and for the feedback. If your tires didn't get rotated i apologize. As far as the leak in the tire, let us know a good time to bring it back to fix. I will send you a coupon in the mail for a tire rotation. Give me a call to get all this done. We'll patch the tire if needed at no charge. Thank again. Chris Koger (Service Director).

Anthony A. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto service provider in the meto area!"
Great job!!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/29/2017 07:05 PM
Chris K. at Todd Archer Hyundai responded on 07/31/2017

Thank you Anthony for filling out the review and for the great feedback. We're happy everything went well during your service visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

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