ReScore Reviews™ (10)

ReScore
Overall Rating 4.200002/5Overall Rating 4.200002/5Overall Rating 4.200002/5Overall Rating 4.200002/5rating 4.200002
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Larry H. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Positive answers "
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/21/2017 07:36 PM
Kimberly C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service department staff is always very friendly and definitely take care of their customers. Thank you for always providing the great service you do with the maintenance of my vehicle.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 04:31 PM
Rosary S. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Usually stays within the time limit they say"
The people are kind, courteous and helpful
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/21/2017 09:53 AM
Chris K. at Todd Archer Hyundai responded on 06/21/2017

Thank you Rosary for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Stay cool. Thanks again. Todd Archer Service Team.

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Staff friendly and accommodating
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 07:40 PM
Chris K. at Todd Archer Hyundai responded on 06/21/2017

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your service visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

GARY L. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone I've dealt with has been very friendly & helpfull. Service dept explains everything they did to my car & always checks for recalls . My salesman was great, very knowledgible. "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 09:29 PM
Chris K. at Todd Archer Hyundai responded on 06/20/2017

Gary, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer service Team.

LINDA B. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service. Great team."
Service was completed in a timely matter. Nice staff. Pleasure to do business with them.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 04:15 PM
Chris K. at Todd Archer Hyundai responded on 06/20/2017

Linda, thank you for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer service Team.

Verified Customer ReScore Review on 06/16/2017
ReScore
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Follow up"
Doesn't like to give loaners for service/part's replacements
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/16/2017 05:46 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Average place, plan ahead for appts"
Everything was okay. I like that they wash the car but gething appointment's are hard and they do not like to give out loaners
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/16/2017 05:46 AM
Chris K. at Todd Archer Hyundai responded on 06/16/2017

Thank you for filling out the review and for the feedback. We appreciate your time and business. We have an extremely busy shop. Seems like every Hyundai in Omaha/Council bluffs comes here. Appointments shouldn't be hard to come by, just have to call a couple days in advance, unless its an emergency. As far as loaners, we normally wont give out loaners for oil changes. They are more for cars that are down or large jobs that take a while to do. If you have any questions fell free to call. Thanks again. Chris Koger (Service Director)

Verified Customer ReScore Review on 06/16/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Listened to My Concerns "
The team contacted me regarding my issue. Thanks!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 06:36 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service always great, but not today "
Been a customer since 2009. Usually have superior 5 star service. Not today. Person kept answering the phone & making me wait. She didn't go over the recommended service needed found at oil change. I came in for a diagnostic for window switch issues. She said it was fixed. I went to car & it was not fixed. Went back and another person helped me and said parts will be in later in week.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/15/2017 06:36 PM
Chris K. at Todd Archer Hyundai responded on 06/16/2017

Thank you filling out the review and for the feedback. Sorry about the mis-communication on the window switch. I apologize that you weren't told the switch had to be ordered. I left you a message. The switch has arrived. Just call us to get it installed. Thank you. Todd Archer Service Team

Kenneth F. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and fast service"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 01:36 PM
Chris K. at Todd Archer Hyundai responded on 06/15/2017

Kenneth, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Greg F. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire rotation"
Quick - loved the car wash
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/13/2017 03:48 PM
Chris K. at Todd Archer Hyundai responded on 06/14/2017

Greg, thank you for the filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Great Service no hassel
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 12:19 PM
Chris K. at Todd Archer Hyundai responded on 06/13/2017

Thank you so much for the great feedback on the review. We appreciate your time and business. See you next service. Stay cool. Thanks again. Todd Archer Service Team.

Ann O. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very friendly and always explains things if there are problems discovered and the benefits of fixing it."
A great place
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 11:51 AM
Chris K. at Todd Archer Hyundai responded on 06/13/2017

Thank you so much for the great feedback on the review. We appreciate your time and business. See you next service. Stay cool. Thanks again. Todd Archer Service Team.

Cody E. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Maintenance"
This is where I get most of my work done. Pretty reasonably priced and they get the work down pretty quick.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/13/2017 11:40 AM
Chris K. at Todd Archer Hyundai responded on 06/13/2017

Thank you Cody so much for the great feedback on the review. We're glad everything went well. We appreciate your time and business. See you next service. Stay cool. Thanks again. Todd Archer Service Team.

Dominick S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Well trained and courteous personnel.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/13/2017 04:09 AM
Chris K. at Todd Archer Hyundai responded on 06/13/2017

Dominick, thank you for the great feedback on the review. We're glad everything went well with your service. Looking forward to next service. Have a terrific week. Thanks again. Todd Archer Service Team.

Michelle S. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
Great service in a timely manner
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/12/2017 11:02 AM
Chris K. at Todd Archer Hyundai responded on 06/12/2017

Thank you Michelle for the great feedback on the review. We're happy you gave us the opportunity to service your car. Looking forward to next service. Have a terrific week. Thanks again. Todd Archer Service Team.

Robert M. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Representative"
Darrell continues to provide excellent service support - we love his can do attitude.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/10/2017 07:28 AM
Chris K. at Todd Archer Hyundai responded on 06/12/2017

Robert, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Stay cool. Thanks again. Todd Archer Service Team.

Verified Customer on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
excellent service and fast service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/09/2017 03:35 PM
Chris K. at Todd Archer Hyundai responded on 06/09/2017

Thank you for filling out the review and for the great feedback. We're glad everything went well. Looking forward to serving your car needs in the future. Stay cool in this hot weather. Thanks again. Todd Archer Service Team.

David E. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always"
Prompt service, thorough, and friendly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/09/2017 10:32 AM
Chris K. at Todd Archer Hyundai responded on 06/09/2017

Thank you David for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Stay cool. Thanks again. Todd Archer Service Team.

Verified Customer on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garry J"
Good service
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/08/2017 02:04 PM
Chris K. at Todd Archer Hyundai responded on 06/09/2017

Thank you for filling out the review and for the great feedback. We're glad everything went well with your service visit. Hope you have a good weekend. Stay cool. Thanks again. Todd Archer Service Team. Go Huskers.

CHARLES D. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Looking for the car that fits my life perfectly"
Got what I wanted, professionally and personally handled, and I would recommend the dealership.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/08/2017 11:22 AM
Chris K. at Todd Archer Hyundai responded on 06/09/2017

Thank you Charles for filling out the review and for the great feedback. We're glad everything went well with your service visit. Hope you have a good weekend. Stay cool. Thanks again. Todd Archer Service Team.

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